Delegated Access
Delegated access is a functionality that allows UHV students to authorize another person such as a parent, guardian, or spouse to view information or perform transactions on their behalf in myUHV Self-Service.
Students can customize what information delegates can view, which transactions they can perform, or revoke access at any time. Delegates are provided with secure access to myUHV Self-Service using their own unique sign in credentials.
Delegates can do the following things (provided they are granted access):
- View a bill and make a payment
- View contact information
- View emergency contacts
- View grades
- View holds on an account
- View a student's To Do List
Students are responsible for setting up delegated access in myUHV and for determining which areas the individual can access.
Granting Access
- Student logs in to Student Self-Service.
- Student clicks on the Share My Information tile to navigate the Share My Information page.
- Student clicks on the Delegate Access To A New Contact button.
- Student enters the information of the delegate that they would invite to access their information and then clicks on the Authenticate Identity button.
- Student clicks on the Send PIN to email button.
- Student receives email for the PIN.
- Student enters the PIN on the page and clicks on the Verify button.
- Student enters a last name and a first name for the digital signature, checks the “I accept the terms and conditions” checkbox, and then clicks on the Save button.
- Student receives an email acknowledgment that contains a key to be used by the delegate.
- The delegate receives an email with instructions to create an account to access the student’s information.
- The delegate clicks on the link in the email and then enters their information.
- The delegate clicks the Create Account button and is presented with a confirmation message. They should also receive email confirmation that contains their User ID assigned to them for logging in.
- The delegate can now login by using the portal below with the User ID that has been assigned to them and a password that they have created.
If the delegate has access to multiple students’ records, they can select from the students list.
Making a Payment
- The delegate will click on the Delegated Access tile using their login.
- The delegate will click on the Student’s Financial Info tile.
- The delegate will click on the student’s name.
- The delegate will fill out the digital signature box, agree to the terms and conditions, and then click on Make a Payment. Please note, if the delegate has access to more than one student, the delegate can click Change to choose another student.
- Next, the delegate will fill in the payment amount, check the box to accept the terms and conditions, then click Submit button.
- Then, enter payment information and click Continue.
- Verify all information is correct and then click Confirm.
- The delegate will see the payment confirmation information for their records.
Reviewing Financial Aid
- The delegate will click on the Delegated Access tile using their login.
- The delegate will click on the Student Financial Aid tile.
- If the delegate has access to only one student, the Financial Aid information for that student will be displayed by default. To select a different aid year, the delegate will click on the Change button. If the delegate has access to multiple student records, a different student can be selected by clicking on the Change button. To view the award summary by semester, the semester can be selected from the drop-down menu.
- College Financing Plan can be viewed by clicking on the College Financing Plan button. A separate tab that contains the College Financing Plan will open.
- To view the annual Cost of Attendance estimate, the delegate will click on Cost of Attendance. To view the cost estimate by semester, the semester can be selected from the drop-down menu.
