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Password Problems

What is my Canvas username?

UHV faculty, adjuncts, staff, and students log into the Canvas LMS with their UHV email addresses and passwords…their same UHV credentials to access Office 365 resources like Outlook email, Teams, OneDrive, etc.). Canvas is available as a cloud-based service at and is integrated with the DUO Multi-Factor Authentication (MFA) technology. If you do not have a UHV email account, you'll need to contact the UHV IT Department. For students who register for or drop a Canvas course, it could take 24 to 48 hours to reflect the change in your Canvas account and Canvas course dashboard.  To find your Canvas username, please refer to the Canvas UHV Student IDS page.

What is my Canvas password? 

Your Canvas password is the same password you use to log into and access Office 365. Please refer to the UHV Information Technology Accounts Password webpage for more information.

How do I change my password? 

To change your password, please follow the instructions provided in the section titled "Change your Password" on the UHV Information Technology Password Reset webpage.


Why doesn't my username or password work? 

 The problem may be one of several things. Please double-check this list and re-try your log in.