University of Houston-Victoria

Information Technology

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Password Reset

Change your Password

Office 365

Instructions for changing your password in the Office 365 portal.

JagSpace 

Log-in to JagSpace and use the Authentication tab: Authentication>Change Password

 

Reset Forgotten Password

Office 365

Instructions for when your password is not working and you want to reset it.

JagSpace

If you have set up your Password Recovery Questions …

    • Go to the JagSpace site.
    • Select 'Reset Password'.
    • Enter your UHV ID as your username and click 'Next'.
    • Provide the answers to the questions you previously selected.
    • Click 'Next'.
    • Enter a new password in ‘New Password’ and ‘Confirm Password’ fields.
    • Click ‘Change Password’.
    • After the password has been changed, click ‘Continue’.

If password change was not successful, review error message and try again.

 

If you have not set up your Password Recovery Questions …

If you have forgotten your password and have not set up your password recovery questions, you will need to contact the Help Desk to get your password reset. You will be required to verify your identity before your password will be reset.