University of Houston-Victoria

Information Technology

Teams Question and Answer

Teams is part of Microsoft Office365. You will need to login with the same credentials as you use for logging into your student email.

User name: Student ID number followed by @uhv.edu (ex: 1234567@uhv.edu)

Password: Same as student email

The Microsoft Teams' installation file can be found on Microsoft's website.

Personal calendars for meetings are typically controlled by the time zone your computer is set to.

Microsoft Office 365 - Time Zone settings

Windows - How to set your Time Zone

Mac - How to set your Time Zone

  1. Check the account you are logged into Microsoft Teams with. Is it the same account that was invited.
  2. Check your internet connection.
  3. Check meeting invite for a dial-in number alternative.
  4. Restart computer and try again.
  5. Check Microsoft Teams for updates and restart application.


  1. Typically, this happens when you are joining a Microsoft Teams meeting scheduled inside a team that you are not a member of.
  2. Please contact the meeting organizer.  This information is included as part of the meeting invitation.


  1. Your class instructor must activate the Microsoft Teams component for the class.
  2. Typically, this happens close to the start of the semester.
  3. Contact your instructor during the first week of class to see if Microsoft Teams will be utilized for instruction.