University of Houston-Victoria

University College

Business and Professional Communication

The Business and Professional Communication Information Resource Center contains several areas: audience analysis, business correspondence, email etiquette, and writing and the job search. This center is updated with new handouts often, so check back frequently.


Audience Analysis: This handout discusses the primary differences between academic and business writing, provides the characteristics of some of the more common types of audiences, and suggests how to write to them.


Business Correspondence: This handout discusses different organizational formulas for writing good/neutral news, bad news, and persuasive correspondence.


Email Etiquette: This handout provides tips to help you create clear, effective email messages.


Writing and the Job Search: In this series of handouts, you'll find information about writing resumes and about writing the different kinds of letters that you may need as you search for employment.