University of Houston-Victoria

Information Technology

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Map a Network Drive

Can I get to my U and V drives from home?

How can I tell when the network is down?

How do I contact the Help Desk?

 

Can I get to my U and V drives from home?

  1. Log in to JagSpace
  2. Click on webStorage.
    • Any shared department network storage (U or V drive, etc.) that you have permission to access will be listed by name under "Departments"
    • Your personal network storage (M drive) is accessible under "User"

 

 

How can I tell when the network is down?

The network usually isn’t “down”. If you suspect an error, first open up your web browser and try to connect to www.uhv.edu. If can see the website, the UHV infrastructure is internally correct and working. If uhv.edu does not load, then try someplace outside uhv.edu like www.google.com. If you can access this page also, then both connections are working.

Usually when the network is performing slowly, changes are being made. Try accessing the pages again and if errors still occur contact the Help Desk.

Phone:
On Campus: ext. 4399
Local: (361) 570-4399
Texas Toll Free: (877) 970-4848, ext. 4399

Email:
HelpDesk@uhv.edu

 

How do I contact the Help Desk?

The Help Desk is generally your first stop when you have questions about campus computing. The Help Desk provides assistance in solving your computing problems and to help you make the most effective use of the computing resources available.

UHV Helpdesk Contact Information

Location:
Second floor, University Center

Hours:
8:00am to 5:00pm, Monday through Friday

Phone:
On Campus: ext. 4399
Local: (361) 570-4399
Texas Toll Free: (877) 970-4848, ext. 4399

Email:
helpdesk@uhv.edu