University of Houston-Victoria

Information Technology

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Can I use my iPhone to connect to my student email?

How can I get the new email to go to my Android phone?

How can I protect my computer against viruses?

How can I tell when the network is down?

How do I activate my UHV account for the first time?

How do I activate or obtain the password for my student email account?

How do I contact the Help Desk?

How do I log into my Student Email? I know this is a first step to accessing UHV information.

I cannot login with my ID, and I forgot the recovery question.

Upon graduation from UHV, how long do students retain access to their UHV student email account or is it indefinite?

When I try to access my UHV e-mail, my personal outlook e-mail account pops up and I can't get to my UHV e-mail.

 

Can I use my iPhone to connect to my student email?

  1. Go to "Settings"
  2. Then "Mail, Contacts, Calendar"
  3. Click "Add Account"
  4. Select "Microsoft Exchange"
  5. Email = your email address @uhv.edu, i.e. 012345@uhv.edu
  6. Server = m.outlook.com
  7. domain = UHV
  8. username = your email address (same as above)
  9. Password = your password
  10. Description = Student Email
  11. Set SSL to ON

iPhone to connect to my student email

How can I get the new email to go to my Android phone? 

Android Phone

  1. Go to Settings
  2. Then Add Account (under Accounts section)
  3. Select "Corporate" or 'Exchange'
  4.  
    • Students will want to enter their information as follows:
      • Domain\username = uhv\0182243@uhv.edu
      • password = your password
      • server = m.outlook.com
      • Check "Use secure connection (SSL)"
      • Uncheck "Accept all SSL certificates"
      • Client Certificate = none

Andriod Student Email Settings

    • Faculty and Staff:
      • Domain\username = uhv\DoeJ (UHV User Name)
      • password = your password
      • server = mail.uhv.edu
      • Check "Use secure connection (SSL)"
      • Uncheck "Accept all SSL certificates"
      • Client Certificate = none
      • Port = 443

Andriod Faculty Staff Exchange Settings

How can I protect my computer against viruses? 

For information on how to protect yourself against computer viruses please contact Information Technology's Help Desk at (361) 570-4399 or email helpdesk@uhv.edu

How can I tell when the network is down? 

The network usually isn’t “down”. If you suspect an error, first open up your web browser and try to connect to www.uhv.edu. If can see the website, the UHV infrastructure is internally correct and working. If uhv.edu does not load, then try someplace outside uhv.edu like www.google.com. If you can access this page also, then both connections are working.

Usually when the network is performing slowly, changes are being made. Try accessing the pages again and if errors still occur contact the Help Desk.

Phone:
On Campus: ext. 4399
Local: (361) 570-4399
Texas Toll Free: (877) 970-4848, ext. 4399

Email:
HelpDesk@uhv.edu

How do I activate my UHV account for the first time? 

For instruction on how to activate a NEW student account or log into a student email account, please visit Information Technology's Email web page.

How do I activate or obtain the password for my student email account? 

For instruction on how to activate a NEW student account or log into a student email account, please visit Information Technology's Email web page.

How do I contact the Help Desk? 

The Help Desk is generally your first stop when you have questions about campus computing. The Help Desk provides assistance in solving your computing problems and to help you make the most effective use of the computing resources available.

UHV Helpdesk Contact Information

Location:
Second floor, University Center

Hours:
8:00am to 5:00pm, Monday through Friday

Phone:
On Campus: ext. 4399
Local: (361) 570-4399
Texas Toll Free: (877) 970-4848, ext. 4399

Email:
helpdesk@uhv.edu

How do I log into my Student Email? I know this is a first step to accessing UHV information. 

For instruction on how to activate a NEW student account or log into a student email account, please visit Information Technology' Email web page.

I cannot login with my ID, and I forgot the recovery question. 

Due to our security policies, we can not reset passwords from email requests.

You will need to contact the Helpdesk at (361) 570-4399, or toll-free in Texas 1(877) 970-4848 (EXT. 4399).

Upon graduation from UHV, how long do students retain access to their UHV student email account or is it indefinite? 

A student's email account will expire 13 months after the close of their last semester enrolled.

UHV does not offer Alumni email services.

When I try to access my UHV e-mail, my personal outlook e-mail account pops up and I can't get to my UHV e-mail.

If you are logged into your personal Outlook, please logout before attempting to login to your UHV email. 

If that does not resolve the problem, please contact the Information Technology Help Desk directly at HelpDesk@uhv.edu or (361) 570-4399 or 1-877-970-4848 Ext. 4399. They can assist you in troubleshooting your problem, and will most likely need more information from you.