Check Version of Java:
For Windows Users:
- Open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
- Look for J2SE, J2RE or Java Runtime Environment in the alphabetized program list.
- If there is more than one version listed, remove all but one supported version.
For Macintosh Users:
Click on the link provided below to confirm whether your Macintosh system already has Java installed on your machine. Follow the prompts that appear on your screen:
Click Here for Hyperlink to Test for Java
If you can see them, proceed to your browser settings.
If you do not already have Java installed on your Macintosh computer, download and install the Sun JVM from the link provided (below).
Why Should I Check What Version of Java I’m Using and Uninstall Older Versions?
You will experience fewer issues in Blackboard when using the latest version of Java. Additional benefits are provided on the Java website at http://java.com/en/download/faq/remove_olderversions.xml.
Is There an Easy Way I Can Verify if I Have the Latest Version of Java and Easily Remove or Uninstall Older Versions?
For Windows users, the Java website has an applet that will confirm which version of Java you’re using and allow you to remove any out-of-date versions and install or upgrade to the current version. Additional information is made available at http://java.com/en/download/uninstallapplet.jsp.
Download Supported version of Sun Java
Blackboard Learn requires the latest version of Sun JRE
- The JRE can be downloaded from http://www.java.com.
- Accept the license agreement.
- Click on the JRE Download button to download Java.
- Follow the instructions that appear on the screen to complete the download and install the Java software.
- Don't install the Google Toolbar when prompted. Uncheck the free Google Toolbar option if prompted.
Disable auto update of Java
After installing this version of Java you will more than likely see the Java coffee cup update icon in your taskbar near your clock in the lower right hand corner:
Do not update!
Instead, right click on the coffee cup and then left click on the option called Open Control Panel.
A window similar to the one below should appear. Click on the Update tab at the top and then UNCHECK the Check for Updates Automatically so that it looks like it does in the picture.
The Java application may display a warning message asking you to confirm your selection choice to Never Check for Updates (see below). Click the Never Check button to completely disable Java updates.
Click the Apply button.
Then close the window by click on the red X in the upper right hand corner.
The update icon should now be gone from the Taskbar at the bottom.
To clear Java Cache.