eLearning

Issue resolved with Blackboard emails appearing in Junk E-mail folders. Technicians were able to resolve the issue where emails generated out of the UHV Blackboard system were being sent to users’ Junk E-mail folders instead of their Inbox folders. Users should now be able to locate emails in their appropriate Inbox email folder instead of the Junk E-mail folder. We apologize for any inconvenience.

Blackboard users are reporting emails generated via the Blackboard Send Email and Email Announcement tools are appearing in the user's Junk E-mail folder instead of the Inbox folder. Users should check their Junk E-mail folder for emails generated out of the Blackboard system, including emails that may have been sent by instructors to students and students emailing their instructors using the Blackboard Email tool(s). UHV technicians are researching the issue. We apologize for any inconvenience.

A fix has been applied that should have resolved login issues for Blackboard users. In the event users are still experiencing issues accessing the UHV Blackboard system, please complete the following troubleshooting issues:

1. Test your browser and resolve any issues indicated on the “Browser Checker” page
2. Switch browsers (Firefox, Google Chrome, Windows Edge)
3. Try logging into Blackboard directly at https://elearning.uhv.edu/
4. Clear you browser’s cache
5. Try using Safe Mode with your browser (e.g., https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode)
6. Try using a separate or different device (e.g., if on campus, try using one of the computers in the computer labs or library)
7. Screen capture the error you are receiving and send this to your Technology Specialists for your particular school
8. Use the Blackboard Request form to send a description of the issue you encounter to your Technology Specialists for resolution

Please visit this website for important updates and other information. We apologize for any inconvenience.

Users still experiencing issues logging into Blackboard from this website should try logging into Blackboard directly at https://elearning.uhv.edu/. Below are additional Blackboard troubleshooting steps that can be completed when encountering errors in the Blackboard system:

1. Test your browser and resolve any issues indicated on the “Browser Checker” page
2. Switch browsers (Firefox, Google Chrome, Windows Edge)
3. Clear you browser’s cache
4. Try using Safe Mode with your browser (e.g., https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode)
5. Try using a separate or different device (e.g., if on campus, try using one of the computers in the computer labs or library)
6. Screen capture the error you are receiving and send this to your Technology Specialists for your particular school
7. Use the Blackboard Request form to send a description of the issue you encounter to your Technology Specialists for resolution

 Please visit this website for important updates and other information. We apologize for any inconvenience.

The TurnItIn vendor has resolved the issue with their service and all features should now be working again in the UHV Blackboard system. Please visit this website for updates and other important announcements.

If you do not use the TurnItIn integration feature in Blackboard, please disregard this notice. TurnItIn is experiencing an issue with their system. UHV faculty may encounter issues creating TurnItIn assignments or reviewing TurnItIn originality reports for student submissions. UHV students may encounter issues submitting TurnItIn assignments. Updates regarding the current status of TurnItIn are available via the TurnItIn vendor's Twitter site at https://twitter.com/TurnitinStatus. Additional updates will be made available on this website. 

Users still experiencing issues logging into Blackboard from this website should try logging into Blackboard directly at https://elearning.uhv.edu/. Below are additional Blackboard troubleshooting steps that can be completed when encountering errors in the Blackboard system:

1. Test your browser and resolve any issues indicated on the “Browser Checker” page
2. Switch browsers (Firefox, Google Chrome, Windows Edge)
3. Clear you browser’s cache
4. Try using Safe Mode with your browser (e.g., https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode)
5. Try using a separate or different device (e.g., if on campus, try using one of the computers in the computer labs or library)
6. Screen capture the error you are receiving and send this to your Technology Specialists for your particular school
7. Use the Blackboard Request form to send a description of the issue you encounter to your Technology Specialists for resolution

 Please visit this website for important updates and other information. We apologize for any inconvenience.

Users still experiencing issues logging into Blackboard from this website should try logging into Blackboard directly at https://elearning.uhv.edu/. Additionally, users can try using a different web browser, clearing their web browser's cache, and using a different device. Please visit this website for important updates and other information. We apologize for any inconvenience. 

Some UHV Blackboard users have reported issues logging into the Blackboard system from this website. If you encounter issues logging into Blackboard form this website, please try logging into Blackboard directly at https://elearning.uhv.edu/. Not all users may be experiencing an issue. Engineers and technicians are currently investigating the issue. Please visit this website for important updates and other information. We apologize for any inconvenience.

The TurnItIn vendor will be performing system maintenance on the TurnItIn service Saturday, September 22, 2018, from 10:00 a.m. to 4:30 p.m. During that time, the TurnItIn service will be unavailable from the TurnItIn website and within the UHV Blackboard system. TurnItIn service should be restored and available again after 4:30 p.m. on Saturday, September 22, 2018.

The issue with the Log Into Learn 9 option has been resolved. UHV faculty and students can now use the Log Into Learn 9 option on this page to log into the UHV Blackboard system. Remember that UHV faculty and students can log into the UHV Blackboard system directly at https://elearning.uhv.edu/. We apologize for any inconvenience.

Users have reported problems logging into Blackboard via the Log into Learn 9 option on this page. Please log into Blackboard directly via the https://elearning.uhv.edu/ URL. We'll provide an additional update on this website once the Log into Learn 9 option is working again. We apologize for any inconvenience.

UHV Fall 2018 Graduation Deadline:

The deadline for the UHV Fall 2018 graduation application is Friday, September 14, 2018. 

Date: Friday, September 14, 2018

Please complete the following steps:

1. Apply online at http://www.uhv.edu/myuhv/. 
2. Choose UHV Self Service. 
3. Select Degree Progress/Graduation.
4. Select Apply for Graduation. 

The UHV Fall 2018 semester begins Monday, August 27, 2018. Please review the important Fall 2018 semester information below regarding the UHV Blackboard system.

• Tuesday, August 21, 2018: first day new students registered for Blackboard online courses for the Fall regular & 8W1 terms can log into Blackboard
• Monday, August 27, 2018: first day students can access Blackboard online course information for the Fall regular & 8W1 terms
• Tuesday, October 16, 2018: first day new students registered for Blackboard online courses for the Fall 8W2 term can log into Blackboard
• Monday, October 22, 2018: first day students can access Blackboard online course information for the Fall 8W2 term
• Not sure if you are registered for a regular, 8W1, or 8W2 term course...check the UHV course offerings page and search for your specific course to find out
• To resolve issues, confirm you're successfully registered for a Blackboard online course, you're accessing information on the correct date (see above), you've changed your pre-expired password, and you've tested your browser; check with your Online Support Technician for help and assistance
• For information regarding course evaluations, please visit the UHV course evaluations website. 

The UH Main Campus is closely monitoring the UHV enrollments for the UHV Blackboard system. Currently, the UH Main Campus reports that the process seems to be running properly, but they will continue to monitor. Additional updates and other important information will be made available on this website.