University of Houston-Victoria


Attachment Problems

I can't attach a file to my assignment

It is important that you do not use any special characters in the filename of the assignment file you are attempting to attach. The best rule of thumb for naming any file that is to be displayed or handled on the web, is to use only letters, numbers, dashes, or underscores. Do not use characters such as ( )~!@#$%^&*,":'?></|\ in the name of your file.

Note: Attachment size for an assignment is 5mb.


I can't view or open a PDF or DOC file

Both of these file types have readily available viewers. For PDF documents, download the Acrobat Reader.  For Microsoft Office documents, including Word, PowerPoint and Excel, see the Download Center to download a free viewer tool.

Attachment Size Limits

  • Mail – 1MB
  • Assignment tool – 5MB

I received a file with an extension of .docx or .xlsx and I can’t open it what do I do?


  1. You could ask the person to “Save As” a “Word 97-2003 Document” and resend it OR
  2. You can download a Doc Viewer or Excel Viewer tool.