Appeal Process
Stage I: All CEHP ACADEMIC Appeals -
File Complaint with CoEHP
Students may appeal academic issues pertaining to grades, college program admittance, termination, etc. However, it is hoped that most appeals will be resolved by having a conversation with the program chair or faculty member concerned. However, if after exhausting the informal options for resolving an appeal, a student still believes that a satisfactory resolution has not been reached, the student may file a formal academic appeal under the guidelines listed below.
Formal appeals can be made by submitting to the linked form below.
Appeals must:
- involve palpable issues and evidence capable of sustaining rational argument and
- be filed within one term (fall, summer, or spring) of the alleged occurrence leading to initiation of the formal appeal.
You will need to sign in with your UHV username and password to access:
College of Education and Health Professions Appeal Form
Stage II: ONLY Unresolved Certification Appeals -
File Complaint with TEA
If the student, faculty member, or staff member is unable to resolve the complaint at the institutional level, and all UHV’s complaint and appeal processes have been exhausted, the individual may file a complaint with the Texas Education Agency (TEA).
The official TEA complaint process can be found at www.tea.texas.gov in the banner located at the bottom of the page and then select “Educator Preparation Programs.”
The complaint process allows for an applicant or a candidate in an educator preparation program to seek redress in areas where they feel that the program did not fulfill requirements for certification or for actions that the candidate feels are wrong. Educator preparation programs may also file a complaint about the actions of other programs when it involves a candidate transferring into a program.
Not all complaints fall under the authority of TEA. TEA has jurisdiction to investigate allegations of noncompliance regarding specific laws and rules, generally related to state and federal requirements. Complaints may address educator preparation program requirements listed in Texas Administrative Code (TAC) in Chapters 227, 228, 229, ethics (TAC 247), fingerprinting (TAC §§227,232) and certification (TAC §§230, 231, 232, 239, 241, 242).
All complaints filed with the TEA must be in writing. We do not accept complaints by phone or complaints that are submitted anonymously. A person or entity may file a written complaint with TEA by filling out the complaint form online or by mailing or faxing a hard copy to the address on the form. You may fax your submission to (512) 463-9008 or email it to generalinquiry@tea.texas.gov.
To adequately review and address a complaint, TEA needs specific details. We must be able to identify a clear violation of TAC and determine whether the agency has authority to act upon the allegation.
Complaints submissions should include the following: The reasons you believe the issues raised in your complaint are valid. You should also indicate how you believe that TEA can assist you with this matter. Remember that TEA cannot assist you in understanding your contractual arrangement with the educator preparation program, arranging for a refund, obtaining a higher grade or credit for training, or seeking reinstatement to an educator preparation program.
Documentation to support your claim when possible. For example, if you refer in your complaint to an educator preparation program policy, include a copy of the policy with your complaint. Helpful documentation might include letters or e-mails exchanged between the parties.
Texas Education Agency staff will send confirmation of a complaint within 30 days of receiving the submission. Remember, information the public sends to TEA by email may not be secure. Do not email sensitive information to TEA. The agency will remove confidential or sensitive information when replying by email. TEA will maintain confidentiality of information to the extent the law allows.
TEXAS ADMINISTRATIVE CODE §228. 70