Spring Semester Update to Students from UHV President Bob Glenn
Dear UHV Students,
We are thinking about all of you and wanted to update you on the following decisions that have been made:
ADJUSTMENTS TO CLASSES, FIELD WORK, STUDENT LIFE AND EVENTS
- As you know, we previously announced the decision that spring semester courses will be offered online beginning Wednesday, March 25, through the remainder of the semester. Our faculty and staff are doing everything they can to make this transition as seamless as possible for you. If you have any problems or concerns, please reach out to your professor. If you have issues that cannot be resolved by discussion with your professor, please reach out to the dean of your respective school (Dr. Tomek, School of Arts & Sciences; Dr. Colwell, School of Business Administration; or Dr. Litton, School of Education, Health Professions & Human Development), and they will help point you in the right direction and find a resolution to your concern. You may also reach out to the Provost’s Office at email@example.com.
- Events sponsored by UHV are canceled, no matter the size, through the end of the spring semester. Rather than continuing to provide updates based on the latest federal, state or local size limitations, we prefer to provide clear guidance for the near term. These restrictions include conferences, symposia and social gatherings. This does not preclude small internal meetings, where social distancing should be the touchstone. Spring commencement postponement decisions will be made by the end of the month, and we will update graduating students at that time.
- Academic support services, including success coaching, advising and tutoring, will remain available to you through an online format and through telephone consultation. Please make sure to read the email you will be receiving soon from Woodrow Wagner, director of the Student Success Center. That communication will include links to all of these resources, as well as email addresses that you can use to reach people who can help you. Your academic support team, including tutoring, success coaching and advising, will continue to work regular business hours virtually and will answer your emails and phone calls as quickly as possible.
- Graduate students who are conducting practicums or field work or who are in the process of preparing to take comprehensive exams, should stay in close contact with their program director and faculty adviser. They are working diligently to accommodate these activities and will be in touch with you soon.
STUDENT SUPPORT SERVICES
- The residence halls will remain open for students who choose to stay. If you decide to remain on campus in a residence hall, you will be required to retain your meal plan. For housing charges and Gold and Red meal plans, the amount of your refund will be prorated for the remainder of the spring semester based on your move-out date. For Block meal plans, your unused balance will be refunded. Refunds will be credited against your student fee bill within 10 business days and processed in accordance with your refund preference selection. If you are currently on campus, you can begin moving out immediately. You do not need to sign up for a check-out time. You must visit the Jaguar Hall front desk to complete your check-out. If you are currently away from campus, you will need to sign up for a check-out time slot. Please email us at firstname.lastname@example.org if you have questions.
- Shuttle Services will continue to operate on the Victoria campus but with a limited schedule and interim social distancing measures put in place. The Jaguar Village and University Commons lines is running from 7:45 a.m. to 8:15 p.m. Monday through Thursday, 7:45 a.m. to 5:15 p.m. Friday, and 12:45 to 6:15 p.m. Sunday. The Gold Line (shopping) also remains active. On Monday and Thursday, students can visit Walmart at 10 a.m. or 1 p.m. On Wednesday, students can visit H-E-B Plus at 10 a.m. For details about the updated Shuttle Services operations schedule, visit the website.
- JP’s Market will make modifications to minimize the gathering of students and promote social distancing. JP’s Market will be open from 11 a.m. to 1 p.m. Mondays, Wednesdays and Fridays beginning Friday, March 27, in order to better serve its students. There will be a limit of two students inside the market at one time.
- The Victoria Community Health Center (Community Health Centers of South Central Texas) remains available for non-emergency, outpatient medical care for students in the Victoria area. Appointments may be scheduled by calling 361-576-2110, or visiting in person at 4206 Retama Circle. Students in the Houston area or other locations should consult with their regular health care providers or seek treatment at a local health center.
- The UHV Counseling Center remains open and will assess students for the most appropriate treatment option. This may include referrals, resources, crisis services, phone sessions or a virtual counseling appointment. To schedule an appointment or for information, email us at email@example.com.
- Therapy Assistance Online is a free, online, self-help resource for students that features engaging, interactive programs that can help you learn life skills and bounce back from disappointments and stumbling blocks. TAO is fast, effective, convenient and confidential. As you engage with the interactive components, you'll gain the necessary knowledge and self-awareness to achieve your specific goals. It addresses issues such as communication, relationships, anxiety, depression, pain management, substance abuse and more. To learn more about TAO, watch this video, or go here for more details.
- Telehealth is available for current United Healthcare – Service Resources member and nonmember students to connect with a physician by phone and/or video chat.
Please continue to refer to the university’s coronavirus webpages for the most updated information. We will work through this together, remaining safe and continuing our educational mission.
With warm regards,