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MGMT 3306 - 24871 Fall 2013

Course Number MGMT 3306 - 24871
Course Title Operations & Supply Chain Management
Location Sugar Land
Prerequisites COSC 3325 and BUSI 3303
Instructor Rupak Rauniar
Office Brazos Hall 314 (Sugar Land)
Office Hours Monday, Online at (enter as "Guest"); Tues 10AM-1PM Sugar Land; Thurs 5PM-7PM Sugar Land or Victoria
Phone 281-275-8815
Faculty Homepage/URL

Prerequisite Policy

Prerequisites for a course exist because the School of Business Administration faculty have determined that the knowledge, skills, and/or exposure students receive through the prerequisites is critical to their success in the course and their ability to contribute to their fellow students' learning experience. In addition, taking your core courses and concentration or elective courses in a prescribed sequence prepares you to integrate the knowledge and skills you are acquiring properly. Students bear the responsibility for verifying that they have the appropriate prerequisites for their courses. Students who enroll in a course without completing the prerequisites risk being dropped from the class at any time during the semester should their lack of prerequisites come to light. In addition, students who enroll without the prerequisites and as a result find themselves at a disadvantage in meeting course objectives will have no redress with the instructor.

Course Description

Emphasizes decision-making models and tools with applications to business situations involving manufacturing, production and service operations. Topics covered will be applied to actual business situations using computer software. Credit will not be given for both MGMT 3306 and QMSC 3321.

This course aims to teach students profound methods and techniques of operations and supply chain management. It will expose students to topics related to production, operations, and design and management of supply chains, from incoming raw materials to final product delivery. It focuses on the following areas: Decision Analysis, Quality Management, Process, Technology, & Capacity, Facility Location Models, Inventory Management, Resources Planning (MRP&ERP), Human Resources, Aggregate Planning, Linear Programming, and Project Management.

Textbook Information

Yan Qin, Rupak Rauniar, Jie Yang, Operations and Supply Chain Management, 1 ed., Pearson Education, ISBN 101269051539(Required)The posted book (1st edition) is a customized book. You can also choose to use the following regular edition, instead of the customized book: Jay Heizer, Barry Render. Operations Management, 10 edition, Prentice Hall, ISBN: 0136119417. Please note that international edition and flexible edition of the book is not acceptable as these editions have missing sections and end-of-the-chapter problems.

Information on Buying Textbooks

The Victoria College Bookstore carries textbooks for all UHV SBA courses.

Students may use the publishing information posted above to order their textbooks from their favorite book vendor. However, before doing so you should find out what your vendor's anticipated shipping time is, and what their return policy is. Also, you should not write in or remove shrinkwrap from any textbook or materials you purchase from any vendor until the first class day in the event that:

  • the vendor supplies you with the wrong edition of your text,
  • the course instructor is forced to make a late change to the required textbooks,
  • you are forced to make a last-minute change to your schedule due to missing prerequisites, or
  • your course is canceled due to low enrollment.

In addition, be aware that, on occasion, certain outside vendors may substitute an international version of a textbook for the version you have requested without notice. International versions of textbooks may be quite different from the editions we require.

AACSB Accreditation Standards

The School of Business Administration is accredited by AACSB International, the hallmark of excellence in management education. AACSB International accreditation represents the highest standard of achievement for business schools worldwide. Institutions that earn accreditation confirm their commitment to quality and continuous improvement through a rigorous and comprehensive peer review. AACSB International accreditation is the hallmark of excellence in management education. AACSB International accreditation adds value to your degree. The AACSB International accreditation standards require you to:

  • Operate with integrity in your dealings with faculty and other students.
  • Engage the learning materials with appropriate attention and dedication. (This standard recognizes the role students play in the creation of high-quality education. You cannot be passive, nor can your participation be superficial.)
  • Maintain your engagement when challenged by difficult learning activities.
  • Contribute to the learning of others. (Regardless of the delivery mode of the program, students should have opportunities to work together on some learning tasks. Students need to acknowledge their responsibilities to their fellow students by actively participating in group learning experiences.)
  • Perform to standards set by faculty.

Course Objectives

As a result of this course, students will:

  1. Understand key operations and supply chain concepts and principles, particularly the strategic role and importance of a supply chain.
  2. Understand and evaluate the important drivers of operations and supply chain performance, including supply chain design, planning, and operation.
  3. Identify and analyze different processes, activities, and elements of supply chain performance such as facilities, inventory, logistics, information, and sourcing. Effectively design, integrate, and implement these activities to improve operations and supply chain performance in real-world situations
  4. Understand and apply analytical methodologies for international operations and global supply chain analyses through managerial discussion and illustration
  5. Apply both quantitative and qualitative methods and techniques to analyze operations and supply chain problems and cases and provide solutions through individual or team-based projects.

Course Evaluation Process

Grading Scale:

Your letter grade is determined using the grade distribution that follows. You can calculate your percentage grade at any time in the semester by dividing the points you have accrued by the total points available up to that point. This percentage is then matched to a letter grade.

A 90% or higher
B 80 to 89%
C 70 to 79%
D 60 to 69%
F Less than 60%

Course Assessments:

Assignments (7)35 %
Tests (3)40 %
Class Participation5 %
Group Project , 20 %

Assignments (7)

All assignments problems are from the "Problem" section found at the end of the chapter of the text book. Please show detail work in your solution. Please submit your your assignment in a timely manner as assignments are graded and correct solution shared with the class on weekly basis. Aimed at achieving course objectives 3 and 4.

Tests (3)

Test 1 will account for 10%, while Test 2 and Test 3 will account for 15% each of the final grade. All tests are of two-hours. These tests will be close book/ close note tests. If you experience any difficulty in taking the exam on the specified date, please let me know as early as possible so that alternate arrangements can be made. No extra credit work. Please see the course schedule for the test dates and chapters covered in a test. Aimed at achieving course objectives 1 to 5.

Class Participation

Class activities will be based on the assumption that student is familiar with the materials assigned. Therefore, it is expected that students have familiarized with the specific topic to be covered during the class. A quick read of the chapter before coming to the class will sufficiently prepare a student to engage in any class room discussion. Participation will be measured by performance on in-class assignments, discussion questions, etc. Failure to participate will result in a lowered grade. Attendance alone will not earn a good participation grade, while absences will always lower your participation grade. You cannot participate if you are absent. Aimed at achieving course objectives 1 to 5.

Group Project ,

3 to 4 students will form a group and choose a company/firm that enables them insight into its operations management. Access to a manager (preferably a mid-level or high-level) from the company who can provide you information is important for successfully completing this project. The objective of the project is to gain firsthand knowledge on understand specific practices pertaining to the area of operations management, and also develop understanding on how a specific firm deals with issues covered in theoretical classes. Each team members contribution to each phase of the project will be assessed by the other teammates. This information will be factored into the team members grade. Each member is in the team is expected to contribute equally. Typing and developing graphs from other members data are useful activities but do not constitute meaningful, intellectual contributions. Aimed at achieving course objectives 3, 4, and 5. ,

Reading Assessments

Your capacity to contribute to class discussions is directly related to your commitment to completing all reading assignments by the dates listed on the course schedule. Class participation grades will reflect both the quantity and the quality of your participation.

Makeup Exams

Make-up exams will only be given at the discretion of the instructor. Students are strongly cautioned to notify the instructor immediately if legitimate and insurmountable obstacles prevent them from participating in a scheduled exam session.

Late Assignments

The due dates for all assignments will be strictly followed. Late assignments may or may not be accepted at the instructor’s discretion; should the instructor accept a late assignment, he or she may reduce the grade of the assignment the equivalent of one (1) letter grade for each day the assignment is late.

Attendance Policy

According to the UHV Student Handbook, students are expected to be diligent in their studies and regular in class attendance. A student whose absences are determined by the instructor to be excessive shall be dropped prior to the last day to drop a course or withdraw from UHV with a grade of W or F. For students enrolled in online courses, "absence" connotes a failure to engage in class participation activities on a weekly basis. If an unforeseen crisis (including family emergencies, professional obligations, and technical difficulties) prevents you from fulfilling your course obligations, you are responsible for alerting your instructor to the reason for and anticipate duration of your absence.

Teaching and Learning Partnership

Teaching and learning is a partnership between faculty and students. I will fulfill my partnership obligations by serving as advisor, consultant, mentor and purveyor of general comments and clarifications of difficult or confusing concepts. To this end, I will respond to questions within 72 hours.  You will fulfill your partnership obligations by being a fully participative, responsive, helping, and working team member of the class.  You should check your UHV email frequently and respond to faculty in a timely fashion. Good business and professional etiquette is expected. No derogatory comments should be made. You may certainly disagree with others in class discussions, and you may state your disagreement (if you choose to); however, please do so in a polite manner.

Homework, take-home exams, case assignments and bulletin board participation all play an important role in your education in this course. They are an essential part of the learning process in that they require the synthesis and extension of concepts. They also help both the student and the instructor to evaluate one’s progress in mastering the material. Past experience indicates that generally the course material cannot be adequately mastered without active involvement on your part.

Discussion of homework assignments with others who are also struggling with them can be highly beneficial and is encouraged. Most real-life problems are solved through team efforts, and it is important to learn how to solve problems cooperatively. The interaction with others working on the same problem often reveals different approaches to common difficulties.

Academic Honesty

Each student is responsible for maintaining high standards of academic honesty and ethical behavior. In order that each student understands what is (or is not) acceptable behavior, the following guidelines are offered.

  • Discussion of assignments with other students and members of the faculty is both permitted and encouraged as a constructive educational practice.
  • Students are expected to write their exams, quizzes and papers on their own, based on their individual level of progress with the material.
  • Copying of another’s work and representing it as one’s own work is a serious academic offense, and will be treated as such.
  • Students are encouraged to review materials other than those required for the course in preparing assignments, but should always properly cite any sources used in assignment preparation.

UHV’s Student Handbook contains a detailed description of the university’s Academic Honesty Policy. In addition, tutors at the Academic Center (see section below) are available to assist you in providing proper citations for your source materials.

Disabled Student Policy

The University of Houston System complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, pertaining to the provision of reasonable academic adjustments/auxiliary aids for students with a disability. In accordance with Section 504 and ADA guidelines, each University within the System strives to provide reasonable academic adjustments/auxiliary aids to students who request and require them. If you believe that you have a disability requiring academic adjustments/auxiliary aids, please contact your University’s student disability services center. University of Houston–Victoria, Office of Disability Services, Cheryl Worley, 3007 N. Ben Wilson St., Suite 132-B University West, Victoria, TX 77901. Office phone – 361-570-4287; E-mail; Website -

Student Absences on Religious Holidays

Per Texas state law, students will be excused from attending class and other required activities, including examinations, for the observance of a religious holy day, including travel for that purpose. A student whose absence is excused on these grounds will be allowed to take an examination or complete an assignment within one (1) week of the excused absence.

Sexual Harassment

Students who feel they are the victims of sexual harassment may contact the Associate Vice President for Student Affairs at 361-570-4290 and/or the Director of Human Resources/Affirmative Action at 361-570-4800.

Grievance Procedures

Students who have non-academic grievances or complaints may contact Student Services at 361-485-4409.

Student Success Center Services

The Student Success Center offers writing assistance to all UHV students in the form of paper reviews by peer tutors. Tutors will aid students in looking more critically at their own writing to examine issues such as organization, structure, and development of ideas. To submit a document for online tutoring, or to schedule an appointment for face-to-face tutoring, please visit the Student Success Center online For more information about the Student Success Center and its library of online resources, visit the Center's Web site at or stop by Suite 129 (University West in Victoria).

Weekly Class Schedule

Aug 29Chapter 1: Operations and ProductivityAssignment 1
Sept 5Chapter 2: Operations Strategy in Global EnvironmentAssignment 1 Due
Sept 12Chapter 3: Project ManagementAssignment 2
Sept 19Chapter 4: Managing QualityAssignment 2 Due
Sept 26*Test 1* (Ch 1, 2, 3, 4)
Oct 3Chapter 5: Statistical Process ControlAssignment 3; Group Project Status Report Due
Oct 10Chapter 6: Process Strategy and SustainabilityAssignment 3 Due
Oct 17Chapter 7: Location StrategyAssignment 4
Oct 24Chapter 8: ForecastingAssignment 4 Due, Assignment 5
Oct 31*Test 2* (Ch 5,6,7,8)
Nov 7Chapter 9: Inventory ManagementAssignment 5 Due, Assignment 6
Nov 14Chapter 10:Supply Chain, Chapter 11: JIT and LeanAssignment 6 Due, Group Project Status Report 2 Due
Nov 21Chapter 12: Decision Making ToolsAssignment 7
Dec 5Chapter 13: Linear ProgrammingAssignment 7 Due
Dec 12*Test 3* (Ch 9,10,11,12,13) Group Project Due