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University of Houston - Victoria

Jaguar Card

What is the JAGUAR CARD, and how can I learn more about it?

The University of Houston-Victoria has partnered with Higher One, a financial services company focused solely on higher education, to offer faster delivery of refunds to students. Higher One will help bring this new method for receiving refunds to UHV via the Jaguar Card. The Jaguar Card is designed to provide increased choice when it comes to receiving your refunds, including the “Easy Refund” method. Easy Refund is the fastest and easiest way to gain access to your refund money – literally the same day UHV releases it. With this new service, you may have some questions. Below are answers to some of the most frequently asked questions about the Jaguar Card and the refund process.

How will I get my Jaguar Card?

By mail at your mailing address on file with University of Houston-Victoria.

How are refunds from UHV delivered to students?

To receive your refund, visit to activate your refund preference. Once your refund preference is selected, funds are sent from UHV to Higher One, which then disburses them according to your selection. If you want the fastest access to your money, simply choose to have your refunds deposited directly into your OneAccount − an FDIC insured checking account with no monthly fees offered by Higher One. Please note: In order to receive a refund, it’s required that you activate your refund preference at as soon as your card arrives in the mail.

I don’t think I will ever get a refund. Why is it important to select a refund preference?

Although you might not currently expect a refund from UHV, we may have a refund for you in the future. After all, it may be necessary to drop a class, a class may be canceled, or you may simply receive a scholarship or assistance you were not anticipating. Selecting your preferred method to receive refunds from UHV ensures you will always receive your refunds in a timely manner.

What are my options for receiving my refunds?

  1. Easy Refund to the OneAccount (FASTEST)
  2. ACH Transfer to a third-party bank (FAST)
  3. Paper Check

What exactly is the OneAccount?

The OneAccount is a fully functioning FDIC insured FREE CHECKING account that allows you to access your financial aid refunds quicker and easier than ever before. The OneAccount has no minimum balance, no monthly fees and free Internet banking features. You may also use the Jaguar Card to make purchases anywhere Debit MasterCard is accepted and withdraw cash with no fees at Higher One ATMs located on or around campus.

Why have my refunds deposited directly to the OneAccount?

  1. Depositing your refund to the OneAccount and selecting an Easy Refund is the fastest way to access your refund money.
  2. The Jaguar Card is a Debit MasterCard, NOT A CREDIT CARD. It can be used to make purchases at participating merchants that accept Debit MasterCard, get cash at ATMs, pay bills and more.
  3. Parents and friends can easily send you money online via the Send Money feature.
  4. It’s FREE!

How will I know when my refund has been direct deposited to my OneAccount?

Higher One will send an e-mail to the address you entered during activation when your refund has been deposited to your OneAccount. You can view the details of your OneAccount by accessing your statement online at, or by signing up to receive text messages sent directly to your cell phone with Mobile Alerts.

Can I have my refund deposited to another bank account?

Yes. You may have your refund deposited to the bank of your choice. In order to do so, select ACH transfer (to other bank) for your refund preference during the activation process and complete, print and mail the required third-party form to the designated address.

To learn more about the new Jaguar Card, please refer to the following link: