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Telecommunications Services

Telecom Procedure -- this is the Telecom Procedure for all UHV Faculty and Staff

Personnel at the University of Houston-Victoria campus should have the "Siemens Quick Reference Guide" booklet available for proper use and trouble shooting of their Optiset telephones. Please contact the Telecommunications Specialist at Ext. 4389 ifyou do not have access to this guide.

Reference Guides:

ShoreTel® Quick Reference Guides:

ShoreTel® User Manuals:

ShoreTel® Training:
UHV uses the Shoretel IP 230 phone

Optiset E phone features available as described in this booklet include these and many other functions:

  • Auto Redial
  • Repertory Dialing
  • Volume Control
  • Changing Ring Tone
  • Call Forwarding
  • Conference Calling
  • Phone Mail

UHV Phone List
        Alphabetical by name or by department

To Add a new phone for a new user or a current user click here

To request an additional Fax Number click here

To Move a phone from one location to another click here

To Delete a phone completely from the system click here

For a change in service click here

To Report A Problem with your telephone service click here

Decision Tree (pdf)
UHV Distribution List (pdf)