UH-Victoria

Technology Services

First Time Logging In

STEP 1: Obtain your temporary password

Your User Name is the 7 digit User ID number found in your acceptance letter/email. (Your User Name may also be referred to as your UHV student ID.)
Your temporary password for your UHV student email is your six digit birth date, lowercase letter of your last name, and an exclamation point.
For example, if Jane Smith's date of birth is January 15, 1980, then her passsword is 011580s!
Proceed to Step 2.

STEP 2: Change your temporary password

Change your password by going to our Self-Service Password Recovery site at http://idhelp.uhv.edu.
Select "Change Existing Password" to set a new password.
Enter your User ID in the "User Name" field.
Enter your temporary password in the "Old Password" field.
Enter your new password in the New Password field.
New passwords need to be at least eight characters long, and must be a combination of alphabetic characters, number, and special characters (!@#$%^&). Passwords cannot contain the user's name.
Re-enter your new password in the Retype New Password field.
Click "Change".
If successful, proceed to Step 3, else review error message and try again.

STEP 3: Set your password recovery questions

Setting up these recovery questions is the ONLY way to reset a forgotten password after hours. If you forget your password in the future, you can select "Reset Forgotten Password" to reset your password by using these Recovery Questions.

Set up your password recovery questions by selecting "Setup Password Recovery Questions" in the menu bar.
Enter your User Name and new password.
Click "Login".
Select two of the questions, enter in the appropriate answers. Please note that the answers are case-sensitive.
Click "Save".
Click "Logout".
Proceed to Step 4.