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 Information Technology :: Student Services

Frequently Asked Questions

How do I contact the HelpDesk?

How do I get network access?

How do I request software that is not on the UHV Information Technology Supported Software Guide?

What is a domain name and what is our domain name?

What should I do if my computer freezes up?...is sluggish?..responds erratically?

I received an email that is known to contain a virus. Is my computer now infected? If so, what should I do?

What is Spyware and why is it dangerous?

How do I access my email from home?

How do I protect myself against computer viruses?

What certifications do I need to work in I.T.?

What inspires someone to get a job at I.T.?

I’m having trouble using Microsoft Outlook, are there any tutorials available?

Why won’t my printer print?

I’m looking for a specific software, what lab is it in?

I don’t know how to use FrontPage, what tutorials and other resources are available to help me?

I want to make small changes to my website, what are the guidelines when updating my website?

If I build my website in DreamWeaver can it still be used?

We’re a new student organization and we don’t have a site, who should we contact?
  
We’re a student organization in a new semester and we have updates, what do we do?

When I try to change my password via the web, it says that the parameter is incorrect?

My email was working last semester, but now I can’t login?

I have tried to login to the library with my username and date of birth as my password, but it doesn’t work?