Using POP3 Clients to Access Your Email

In addition to providing web-based email, the UHV email server also supports email clients that use Post Office Protocol Version 3 (POP3). Some such email clients are Outlook, Outlook Express, Eudora, Netscape Mail, and Internet Explorer.

This document will not provide instructions for specific email clients; rather, it will list the basic information necessary to configure the client of your choice.

Account Name or Username 

Your account name or username is the username that was issued to you by Information Technology. If you are not sure of your username, contact the Help Desk.

Password

Enter the password that corresponds to the account above. For security reasons, it is recommended that you not have the email client save the password.

Important Note: Passwords expire every 90 days at which time you must change your password. If you are using a POP3 client, you will not be notified when your password has expired. It will simply fail to work. 

Type of Account

POP or POP3 stands for Post Office Protocol Version 3, a standard method of copying mail between a server and an email client.

POP Server

The POP server is mail1.uhv.edu. This may also be referred to as the “incoming SMTP server”.

Outgoing SMTP Server

The outgoing SMTP server is also mail1.uhv.edu. However, due to security restrictions, if you are off campus, you must use an email client that supports authentication. If your email client does not support authentication, you will need to use your Internet Service Provider’s SMTP server as your outgoing SMTP server.

Email address

Your email address will be username@uhv.edu. (Substitute your own username in place of “username”.)

Return address

Your return address is the same as your email address as shown above.

Deleting Email from Server

The default setting on most POP3 clients is to delete email from the server once it has been downloaded to the client. If you are using Outlook or Outlook Web Access the majority of the time to access your email and use POP3 only occasionally, then you do not want to delete email from the server. If you do delete email from the server, then the next time you use Outlook or Outlook Web Access, those messages will not be in your Inbox.

However, if you will be using a POP3 client as your sole means of checking your email, then your email client should be configured to delete the email from the server. If you download your email from the server but never delete it from the server, you will eventually run out of room on the server.