Technology Services
Faculty Services
Frequently Asked Questions
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How do I contact the HelpDesk?
I am a UHV employee working in an off campus office. How do I get support at my location?
How do I request a computer or a computer upgrade?
How do I get network access? (email, Admin, PeopleSoft, etc...)
What software programs are installed on my computer?
How do I request software that is not on the UHV Information Technology Supported Software Guide?
How can I "map a drive"?
How do I find out what server my account is on (i.e. which I should map to)?
What is a domain name and what is our domain name?
What should I do if my computer freezes up?...is sluggish?..responds erratically?
I received an email that is known to contain a virus. Is my computer now infected? If so, what should I do?
What is Spyware and why is it dangerous?
What is the Password Criteria when changing my password?
Can I change my password before the 120 days are up?
Can I get to my "m" drive from home?
How do I access my email from home?
How can I protect myself against computer viruses?
What certifications do I need to work in I.T.?
What inspires someone to get a job at I.T.?
I'm having trouble using Microsoft Outlook, are there any tutorials available?
What do I do if I get locked out of my account?
How can I tell when the network is down?
Why won't my printer print?
If I unplug my phone and plug it into another outlet, will it work?
There's a call that was placed that's listed on my long distance report, how do I get information regarding that number? (who's number it is )
How do I send an international fax?
Whenever I make a phone call to a certain place I hear static, is my phone broken?
I'm looking for a specific software, what lab is it in?
How do I reserve labs, itv rooms, etc.?
We need a new web design, who do we contact?
I don't know how to use FrontPage, what tutorials and other resources are available to help me?
I want to make small changes to my website, what are the guidelines when updating my website?
If I build my website in DreamWeaver can it still be used?
We're a new student organization and we don't have a site, who should we contact?
We're a student organization in a new semester and we have updates, what do we do?
SCORE Roundtable - 6/20/2013
Warm Springs Information Session - 6/20/2013
Quick Books - 6/26/2013
Employer Information Session - Walmart - 6/26/2013
Degree Information Session - 6/26/2013
Degree Information Session - 6/26/2013
Degree Information Session - 7/10/2013
UHV professor continues to be part of university’s growth - 06/14/2013
New VC/UHV 2+2 Plan now official - 06/14/2013
UHV assistant professors earn $10,000 summer research grants - 06/13/2013
Jaguar Hall Dining set to expand - 06/13/2013
