UH-Victoria

Technology Services

Frequently Asked Questions

Question

When I try to change my password via the web, it says that the parameter is incorrect?


Answer

On the Internet Service Manager page, where you are prompted to enter a new password, there is not a separate field for domain. In order to specify the domain, you need to enter your "Account" as:

uhv\your-username

Also, the new password must be a minimum of eight characters, and you can not re-use your previous nine passwords.