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University of Houston - Victoria

University of Houston-Victoria

Information Technology

Frequently Asked Questions

Question

How can I tell when the network is down?


Answer

The network usually isn’t “down”. If you suspect an error, first open up your web browser and try to hit www.uhv.edu. If can see the web site, the UHV infrastructure is internally correct and working. If uhv.edu does not load, then try someplace outside uhv.edu like www.google.com. If you can access this page also, then both connections are working.

Usually when the network is performing slowly, changes are being made. Try accessing the pages again and if errors still occur contact the helpdesk.