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Frequently Asked Questions
Question
What should I do if my
computer freezes up? …is sluggish?…responds
erratically.
Answer
Most of the time this is
happening because of a lack of available computer
resources, such as RAM (random access memory).
Occasionally, programs will gobble up RAM when they
are opened and will not give the resources back to the
operating system (Windows 2000) when the program is
closed.
First, try closing all applications that you can do
without. If that does not solve it, restarting the
computer will give back the resources.
If the start button is still responding, Select
Start/Shut Down, then Restart. If the start button is
not responding you will have to push the Ctrl, Alt &
Del keys at one time. Then select restart.
If all else fails, push and hold the power button for
a slow 10 second count. You will see the computer
power down. You will then have to push the power
button again to turn the computer back on. You will
lose any unsaved changes to any open documents or
files. |
