List of Blackboard-Compatible Internet Browsers

Certified: fully tested and supported.
Compatible: partially tested but should function properly.
Unsupported: either impossible or not tested.
Provisional:(Client Technologies ONLY) future technologies considered supported by Blackboard Support.

Client Technology:
Windows Operating System

 

IE 10

IE 9

IE 8

IE 7

Firefox
(ESR)

Firefox
(Final Release Channel)

Firefox 3.6

Chrome
(Stable Channel)

Windows XP (32-bit)*

Unsupported
by Microsoft

Unsupported
by Microsoft

Compatible

 

 

Unsupported

Certified

Compatible

Unsupported

Compatible

Windows Vista (32-bit)

Unsupported
by Microsoft

Certified

Compatible

 

 

Unsupported

 

 

Certified

Certified

Unsupported

Compatible

Windows Vista (64-bit)

Unsupported
by Microsoft

Compatible

Compatible

 

 

Unsupported

 

 

Certified

Compatible

Unsupported

Compatible

Windows 7 (32-bit)

Compatible

Certified

Compatible

 

 

Unsupported

 

 

Certified

Certified

Unsupported

Certified

Windows 7 (64-bit)

Certified

Certified

Compatible

 

 

Unsupported

 

 

Certified

Certified

Unsupported

Certified

Windows 8 (32-bit)

Compatible

Unsupported
by Microsoft

Unsupported by Microsoft

Unsupported
by Microsoft

Certified

Certified

Unsupported

Certified

Windows 8 (64-bit)

Certified

Unsupported
by Microsoft

Unsupported
by Microsoft

Unsupported
by Microsoft

Certified

Certified

Unsupported

Certified

 

Mac OSX Operating System

 

Safari 6.0.6

Safari 6.0.3

Safari 6.0.1

Firefox
(ESR)

Firefox
(Final Release Channel)

Firefox 3.6

Chrome
(Stable Channel)

Mac OSX 10.6

Unsupported
by Apple

Unsupported
by Apple

Unsupported
by Apple

Certified

Certified

Unsupported

Certified

Mac OSX 10.7

Certified

 

 

Certified

Certified

Certified

Certified

Unsupported

Certified

Mac OSX 10.8

Certified

 

 

Certified (10.8.3)

Certified

Certified

Certified

Unsupported

Certified

 

Configuration Notes:

  1. 64-bit Client Operating Systems: We are generally un-prepared to test 64-bit versions of client operating systems. We will continue to keep Windows XP 64-bit unlisted. 64-bit Windows Vista and Windows 7 will remain Compatible [June 2011]
  2. Internet Explorer 8 is only supported in Standards Mode.
  3. Internet Explorer 9 is only supported in Standards Mode.
  4. Blackboard strives to make all its products as accessible as possible. JAWS 11 and 12 are used during accessibility testing of 9.1 SP7.
  5. Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing - release docs will note version tested.
  6. Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing - release docs to note version tested.
  7. Note on OSX 1.8 Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one time action on the part of the user.
  8. Announce de-support of XP - target date/SP first 2014 release - last guaranteed version to support XP is SP14.

Client Technology Highlights of Changes from Previous Service Packs

  • OSX 10.8/Safari 6.x support added
  • Windows 8 and IE10 support added (focus on 64 bit)

Technologies NOT supported

  • Internet Explorer 6, 7
  • Firefox 1.5, 2.0, 3.0, and 3.5
  • Safari 2.0, 3.x (or any version on Windows)
  • Windows XP 64-bit (unlisted)
  • Mac OSX 10.3, OSX 10.4
  • JRE 5 though it may continue to work

JRE Support

Blackboard Learn supports the latest version of Sun (Oracle) JRE. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html.