University of Houston - Victoria
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Archived Blackboard Announcements

Current Announcements

Available Archived Announcements


Summer 2013-14

August

08/11: UHV Blackboard System Special Maintenance - Saturday & Sunday, August 16th & 17th from 2:00-6:00 a.m.

The UHV Blackboard system will be unavailable from 2:00-6:00 a.m. on Saturday & Sunday, August 16 and August 17, 2014 so the UH Main Campus can install Cumulative Update 4 (CU4). All users will be unable to access the UHV Blackboard system during the special maintenance window from 2:00-6:00 a.m. on both Saturday, August 16, 2014, and Sunday, August 17, 2014. After 6:00 a.m., on both days, the system will be available to all users. All upgrades should be completed by 6:00 a.m., Sunday, August 17, 2014, and no additional interruptions are expected. 

08/01: All Prospective UHV Graduates – Fall 2014 Graduation Application Deadline:

The deadline for UHV Fall 2014 graduation applications is Friday, September 19, 2014.

Date: Friday, September 19, 2014

Please complete the following steps:

1. Apply online at http://www.uhv.edu/LoginMyUHV.aspx.
2. Choose UHV Self-Service.
3. Select Degree Progress/Graduation.
4. Select Apply for Graduation.

08/01: UHV Fall 2014 Semester – Student Access to Online Courses Starts Monday, August 25, 2014:

The UHV Fall 2014 semester begins Monday, August 25, 2014.

On Monday, August 25, 2014, UHV students will have access to their online courses, including their syllabus, handouts, notes, quizzes, and other online course information.

On Monday, August 25, 2014 UHV students will have access to their Fall 2014 Blackboard online courses (in accordance with the UHV class schedule). If you’ve logged into the Blackboard system before August 25, 2014 for the Fall 2014 semester, you won’t see your course content until the August 25, 2014 first class day.

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June

06/30: UPDATE 06-30-2014 @ 1:05 p.m. - Issue with Blackboard Users Logging In Resolved

The issue with Blackboard users logging in from the UHV-hosted https://www.uhv.edu/elearning/login website has been resolved. Users are now able to log in from either the UHV-hosted website or directly via the Blackboard server at https://elearning.uhv.edu/. No additional service interruptions are expected. 

06/30: 06-30-2014 @ 1:00 p.m. - All Users Should Log Into the UHV Blackboard System via the https://elearning.uhv.edu/ URL

As early as Saturday, June 28, 2014, Blackboard users were unable to log into the UHV Blackboard system from the UHV-hosted https://www.uhv.edu/elearning/login website. All users accessing Blackboard should use https://elearning.uhv.edu/. The Blackboard system has been working and has been available to all users; however, users were not able to log in from the UHV web server and were automatically redirected to the direct URL login website at https://elearning.uhv.edu/. Blackboard users should continue to use the direct URL or wait to be redirected to the https://elearning.uhv.edu/ website to log into the Blackboard system. UHV Web and Network Services are investigating the issue and hope to have it resolved soon.

06/18: UPDATE 06-18-2014 @ 11:00 a.m. - Issue Resolved with Blackboard Users Receiving Access Denied Error Message

The UH Main Campus has resolved the issue where Blackboard users were receiving an "Access Denied" error message when logging into the Blackboard system from the UHV-hosted https://www.uhv.edu/elearning/login/ URL. If you still experience an issue, please contact the UHV Technology Specialists for your particular school; contact information is made available at: http://www.uhv.edu/elearning/contactus.aspx

06/17: 06-17-2014 @ 3:00 p.m. - Some Blackboard Users Report Receiving Access Denied or Other Error Message When Logging into Blackboard

Some UHV Blackboard users have reported receiving an "Access Denied" or other access error message when logging into the UHV Blackboard system from the UHV-hosted https://www.uhv.edu/elearning/login/ URL. Not all users are affected and the issue is intermittent. Users do not encounter issues when logging into the Blackboard system directly from https://elearning.uhv.edu/.  Users who experience issues logging into the Blackboard system should try logging into the system directly at https://elearning.uhv.edu/ and/or complete the troubleshooting steps provided below:

  1. Clear your browser's cache (http://www.java.com/en/download/help/webcache.xml). 
  2. Clear your Java cache (http://www.java.com/en/download/help/plugin_cache.xml). 
  3. Log back into the Blackboard system using a different web browser. 

If you are experiencing a different issue, please feel free to contact the UHV Technology Specialists for your particular school; contact information is made available at: http://www.uhv.edu/elearning/contactus.aspx


Spring 2013-14

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May

05/27: Special Maintenance Scheduled for UHV Blackboard System – Wednesday, May 28, 2014 from 5:00 – 6:00 a.m

The UHV Blackboard system will be unavailable to all UHV users from 5:00 to 6:00 a.m. on WednesdayMay 28, 2014. The UH Main Campus will be performing maintenance on the system and students, faculty, adjuncts, and other users won’t be able to log into the Blackboard system from 5:00 – 6:00 a.m. on WednesdayMay 28, 2014. After the maintenance is completed, all users should have access to the system. Please visit this site often for updates and other important information.

05/23: Special Maintenance Scheduled for UHV Blackboard System Upgrade – Saturday, May 24, 2014 from 5:00 – 7:00 a.m.

The UHV Blackboard system will be unavailable to all UHV users from 5:00 to 7:00 a.m. on Saturday, May 24, 2014. The UH Main Campus will be performing maintenance on the system and students, faculty, adjuncts, and other users won’t be able to log into the Blackboard system from 5:00 – 7:00 a.m. on Saturday, May 24, 2014. After the maintenance is completed, all users should have access to the system. Please visit this site often for updates and other important information.

05/20: All Prospective UHV Graduates – Summer 2014 Graduation Application Deadline:

The deadline for UHV Summer 2014 graduation applications is Friday, June 13, 2014.

Date: Friday, June 13, 2014

Please complete the following steps:

  1. Apply online at https://www.uhv.edu/myuhv/.
  2. Choose UHV Self-Service.
  3. Select Degree Progress/Graduation.
  4. Select Apply for Graduation.

05/20: UHV Summer 2014 Semester – Student Access to Online Courses Starts Monday, June 2, 2014:

TThe UHV Summer 2014 semester begins Monday, June 2, 2014.

On Monday, June 2, 2014, UHV students will have access to their online courses, including their syllabus, handouts, notes, quizzes, and other online course information.

If you have logged into the UHV Blackboard system before Monday, June 2, 2014, keep in mind you will not have access to Summer 2014 course information until the official class start date (Monday, June 2, 2014).

05/12: UPDATE 05-12-2014 @ 8:00 AM - Security Certificate (SSL) Issue Resolved

The UH Main Campus has installed the new SSL certificate on the UHV Blackboard system and users are no longer seeing the security certificate warning message about the certificate expiring or the site being "untrusted." Depending on which browser you use to access the Blackboard system, you may need to clear your browser's cache, clear your Java cache, exit your browser, and re-launch your browser before you see the secure SSL connection status in the browser's URL area. We apologize for any inconvenience this may have caused.

05/06: 05-06-2014 Blackboard System Maintenance Scheduled from 5:00-6:00 AM on Wednesday, May 7th

The UH Main Campus will be performing maintenance on the UHV Blackboard system early Wednesday morning, May 7, 2014, from 5:00-6:00 a.m. The Blackboard system will be down and unavailable to all users while the maintenance is carried out from 5:00-6:00 AM on Wednesday, May 7, 2014. The system should once again be available to all users after 6:00 AM on Wednesday, May 7, 2014. We apologize for any inconvenience, and please visit this website for important updates and new announcements.

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April

04/23: UPDATE 04-23-2014 @ 8:00 AM – Issue with Long Delays & "Parsing Error" in Blackboard Full Grade Center Resolved

The issue reported by UHV faculty and adjuncts describing long delays accessing the Full Grade Center in their Blackboard online courses has been resolved. The UH Main Campus applied a fix to the Bb L9 Production environment, provided by Blackboard Support Engineers, to resolve the issue with the Full Grade Center taking as long as 10 minutes (or longer) to populate student data and grade column information in the Blackboard Grade Center. Not all UHV faculty and adjuncts were affected by the issue. The fix should also resolve the "Parsing Error" that faculty and adjuncts also reported seeing when trying to access the Full Grade Center. Please contact your Blackboard Technology Specialists (http://www.uhv.edu/elearning/contactus.aspx) if you are still encountering any issues.

04/11: UPDATE 04-11-2014 @ 8:00 AM – Blackboard Issues Resolved

The UH Main Campus is investigating an issue in the Blackboard system where faculty and students are not able to use the "Collaboration" course tools. Users are also experiencing issues with the "Global Navigation Menu" items that appear in the upper, right-hand corner of the Blackboard page after logging in. So things like "Updates," "Posts," "Retention Center," and "My Grades"--from the upper, right-hand menu item--are not working and results are not displaying when these options are selected. Collaboration tools in online courses, such as "Virtual Classroom," "Chat," "Office Hours," etc. are not displaying properly and students and faculty see error messages. The UH Main Campus is investigating the issue with Blackboard Support and they hope to have the issue resolved soon. Currently, there is no "estimated time or resolution" available, so please re-visit this website for important updates and new information.

04/10: UPDATE 04-10-2014 @ 4:30 PM – Blackboard Issues with Global Notification & Collaboration Course Tools Continue

The UH Main Campus continues to work with Blackboard Support to resolve the issue with "Global Navigation Menu" items and "Collaboration" course tools (see the previous announcement for details). Currently, there is no "estimated time of resolution" from Blackboard Support, but the UH Main Campus hopes to have the issue resolved soon. Please re-visit this website for additional updates and important information and we apologize for any inconvenience.

04/10: Blackboard Users Experiencing Collaboration Course Tool & Global Notification Issues

The UH Main Campus is investigating an issue in the Blackboard system where faculty and students are not able to use the "Collaboration" course tools. Users are also experiencing issues with the "Global Navigation Menu" items that appear in the upper, right-hand corner of the Blackboard page after logging in. So things like "Updates," "Posts," "Retention Center," and "My Grades"--from the upper, right-hand menu item--are not working and results are not displaying when these options are selected. Collaboration tools in online courses, such as "Virtual Classroom," "Chat," "Office Hours," etc. are not displaying properly and students and faculty see error messages. The UH Main Campus is investigating the issue with Blackboard Support and they hope to have the issue resolved soon. Currently, there is no "estimated time or resolution" available, so please re-visit this website for important updates and new information.

04/09: UPDATE 04-09-2014 @ 4:30 PM – Slow Performance & Connection Issue in Blackboard Resolved

The UH Main Campus states they have resolved the slow performance and connection issue with the Blackboard system and all users should now be able to log into the system and complete their online course tasks. Response times have returned to normal, and no additional service interruptions are expected. We apologize for any inconvenience and please re-visit this website for updates and other important information.

04/09: 04-09-2014 @ 1:00 PM – Blackboard Users Report Slow Performance Issues and Session Connection Timeouts

UH and UHV Blackboard users are reporting slow performance issues and session timeouts where it appears that the Blackboard system is taking a long time to respond to requests, including logins and/or their connection times out. When trying to log back into the system, the login appears to fail and they sometimes see the "webpage is not available" message. These performance issues are intermittent so it’s not possible to predict which users will counter slow performance and session timeouts. The UH Main Campus is investigating the issue and hopes to have it resolved soon. Please re-visit this website for additional updates and important information.

04/09: UPDATE 04-09-2014 @ 12:00 PM – Blackboard Services Have Been Restored – System Available to All Users

The UH Main Campus has restored Blackboard system services and the system is once again available to all end users. No additional service interruptions are expected for today and we apologize for the inconvenience. Please re-visit this website for updates and other important information.

04/09: 04-09-2014 @ 11:00 AM – UHV Blackboard System Service Interruption

The UH Main Campus is currently investigating an issue with the UHV Blackboard system. Users are currently unable to log into the system and those who have access are experiencing issues with slow performance and slow response times. Currently, there is no "estimated time of resolution" yet, but technicians and engineers are investigating and hope to have the issue resolved soon.

04/07: UPDATE 04-07-2014 @ 5:00 PM – Blackboard Services Have Been Restored – System Available to All Users

The UH Main Campus has restarted the Blackboard servers and the system is once again available to all end users. No additional service interruptions are expected for today and we apologize for any inconvenience. Please re-visit this website for updates and other important information.

04/07: 04-07-2014 @ 3:45 PM – Blackboard Service Interruption – System Unavailable to all Users

The UH Main Campus is reporting that the UHV Blackboard system is currently unavailable to all users. Technicians and engineers from the UH Main Campus are investigating the issue and hope to have it resolved soon. Currently, there is no "estimated time of resolution" for the issue and both students and faculty are unable to log into the system and/or may experience issues completing tasks in their courses. Please re-visit this website for updates and other important information.

04/07: 04-07-2014 @ 2:45 PM – Blackboard Users Report Issue Using Inline Grading Feature

UHV faculty and students have reported issues using the Inline Grading feature in the Blackboard Learn 9 system (a.k.a., "Crocodoc.") The Crocodoc vendor is aware of the issue and they are working to resolve the problem. The issue is not with our Blackboard system; it’s an issue occurring with the Crocodoc vendor, which is causing this feature to not work properly in the Blackboard system. We currently don’t have an "estimated time of resolution" from the Crocodoc vendor, but hope of have the issue resolved soon. Please re-visit this website for updates and other important information

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March

03/26: UPDATE – 03-26-2014 @ 4:30 PM – "Parsing" Issue Partially Resolved – Blackboard Support Still Reviewing Information

UHV faculty and adjuncts continue to experience "parsing" errors and delays with the Full Grade Center populating in Blackboard online courses. This issue is on-going, but Blackboard Support has escalated the case to a higher support tier group to expedite a resolution. UH and UHV will continue to work with Blackboard Support to resolve this issue. No estimate has been provided by Blackboard as to when the issue will be fixed. Please re-visit this site for updates and new information.

03/26: UPDATE – 03-26-2014 @ 8:00 AM – "Parsing" Issue Still Unresolved

No new resolution has been made available by Blackboard Support regarding the "parsing" error and delay with the "Full Grade Center" populating student results in the Blackboard system. Blackboard continues to work on this issue, but there is no estimate from them when the issue will be fixed. Not all UHV faculty and adjuncts may be affected by this issue. Please re-visit this site for updates and new information.

03/25: UPDATE – 03-25-2014 @ 4:30 PM – "Parsing" Issue Still Unresolved

Blackboard Support continues to work on the "parsing" error and delay with the "Full Grade Center" populating results in the Blackboard system. There is no estimate yet from Blackboard as to when the issue will be fixed. Again, not all UHV faculty members may be affected by the issue. We will continue to work with Blackboard Support to resolve the issue, and provide updates and other important information on this website, so please re-visit often.

03/25: UPDATE – 03-25-2014 @ 12:30 PM – "Parsing" Issue Still Unresolved

Blackboard Support has not yet been able to resolve the "parsing" error issue and/or long delay with the Blackboard "Full Grade Center" populating student results. They are working with their support team to identify the cause and propose a workaround and final solution. Currently, we don’t have an estimate from Blackboard Support as to when the issue will be completely resolved, and it appears not all UHV faculty and adjuncts are affected by the issue. We will continue to work with Blackboard to resolve the issue, and provide updates and other important information on this website, so please re-visit for additional information.

03/25: UPDATE – 03-25-2014 @ 8:00 AM – "Parsing" Issue & Long Delay Accessing Blackboard Full Grade Center Continues to Affect UHV Instructors

Blackboard and their support team are still investigating the issue reported by UHV faculty and adjuncts where they are seeing the "parsing" error messages in their Blackboard courses when accessing the "Full Grade Center" and experiencing long delays with data populating in the "Full Grade Center." The issue is still occurring and we do not have an estimate from Blackboard as to when the issue will be resolved. Not all instructors may be experiencing this issue but for those affected by it, it’s being investigated by the Blackboard vendor. We will continue to work with the Blackboard vendor to resolve the issue and continue to provide updates and important information on this website, so please re-visit for additional information.

03/24: 03-24-2014 @ 2:00 PM – UHV Instructors Report Seeing "Parsing" Error Message or Slow Response in Bb L9 System When Accessing the Grade Center

Several UHV instructors have reported seeing an error message when trying to access the Grade Center in their Bb L9 course(s). Some have reported seeing a "JSON.parse" error message and others are seeing an "errorParsingDataMsg" error message when trying to access the Grade Center in their Bb L9 courses. Still other instructors have reported the Blackboard system taking as long as 10 to 15 minutes for the Full Grade Center to appear when they access it from their course. The UH Main Campus is investigating the issue. We will provide additional information about the issue on this website, so please check back again to see if updated and/or important information has been provided.

03/17: 03-17-2014 @ 8:00 AM - Issue with UHV Faculty & Students Accessing Blackboard System on Friday, March 14, 2014, Resolved

On Friday, March 14, 2014, UHV students and faculty experienced an issue accessing the UHV Blackboard system at https://elearning.uhv.edu and https://www.uhv.edu/elearning/login.aspx. Users may have received a message that the system was unavailable or some users may have been able to successfully log into the system but not complete course tasks like submitting assignments or completing assessments. The UH Main Campus and Blackboard Support resolved the issue Saturday, March 15, 2014, at 5:00 a.m. and access was restored and system performance issues resolved. All users should have been able to access the UHV Blackboard system Saturday. No additional issues were reported and the system has been stable since Saturday. Anyone still experiencing an issue should clear their browser's cache (http://www.java.com/en/download/help/webcache.xml), clear their Java cache (http://www.java.com/en/download/help/plugin_cache.xml), and log back into the Blackboard system. Students who still experience issues should contact their Technology Specialists for their particular school (contact information is available at http://www.uhv.edu/elearning/contactus.aspx) for assistance. We apologize for any inconvenience while working to resolve this issue.

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February

02/04: UPDATE 02-24-2014 @ 8:00 AM – Java Security Exception Error Resolved

The UH Main Campus has successfully installed a patch that resolves the issue reported by UHV faculty where they were unable to upload multiple files to the Content Collection area of their online course. UHV faculty can now upload multiple files and no longer receive the Oracle/Java Security Exception Error message. Some UHV students may have also been affected by the issue where they may have encountered a problem with using Blackboard Collaboration tools like Chat and the Whiteboard. These issues have also been resolved with the new patch/fix installed by the UH Main Campus. Anyone still encountering issues should contact their UHV Technology Specialists for help and assistance (contact information is made available at http://www.uhv.edu/elearning/contactus.aspx).

02/02: UPDATE – 02-20-2014 @ 3:00 PM – Issue with Students Clicking Begin Button to Start Assessment Resolved

The UH Main Campus reports that they have applied the fix provide by Blackboard Support to resolve the issue reported by UHV students earlier today. UHV students completing tests/assessments in the Blackboard system should no longer receive the "QuestionAttemptWrapper" error message that was displaying earlier today (when the student clicked the Begin button to open the test/assessment). Anyone still experiencing an issue should log out of the Blackboard system, clear their browser’s cache (http://www.java.com/en/download/help/webcache.xml), clear their Java cache (http://www.java.com/en/download/help/plugin_cache.xml), and log back into the Blackboard system. Students who still experience issues should contact the Technology Specialists for their particular school (contact information is available at http://www.uhv.edu/elearning/contactus.aspx) for assistance. We apologize for any inconvenience while working to resolve this issue.

02/02: 02-20-2014 @ 10: 30 AM – UHV Students Report Error Message Displaying When Clicking Begin Button to Start Assessment

Several UHV students report seeing an error message in Blackboard when they click the Begin button to start their assessment/test. Instead of the test opening up and displaying the test questions, the students see an error message dialog box with the word "QuestionAttemptWrapper" and a long alpha-numeric error ID value. UHV has reported the issue to the UH Main Campus and their technicians and engineers are investigating. For now, the issue doesn’t seem to be occurring in all online Blackboard courses and we don’t have an estimate as to when the issue will be resolved. Students who encounter this issue may not be able to re-launch the assessment to complete it after getting the error message. Students who can’t complete the assessment after receiving the error message should contact their UHV Technology Specialists for their school (contact information is available at http://www.uhv.edu/elearning/contactus.aspx) for assistance.

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January

01/27: UPDATE 01-27-2014 @ 4:00 PM – Issue Resolved Regarding Blackboard Users Logging Into https://www.uhv.edu/elearning/login.aspx Web Page

UHV technicians and Network Services have resolved the issue where UHV users were unable to log into the UHV Blackboard system from the https://www.uhv.edu/elearning/login.aspx web page. UHV users can now access Blackboard via the UHV-hosted web page at https://www.uhv.edu/elearning/login.aspx. UHV Web Services has changed the "Log into Learn 9" link on the http://www.uhv.edu/elearning/ website so that it now directs users to the UHV-hosted https://www.uhv.edu/elearning/login.aspx web page.

01/27: UPDATE 01-27-2014 @ 8:00 AM – UHV Faculty and Students Should Continue Accessing Blackboard Directly from https://elearning.uhv.edu/

Engineers at the UH Main Campus and technicians here at UHV are still working on the issue reported last week where users are not able to access Blackboard from the https://www.uhv.edu/elearning/login.aspx website. All users should continue accessing Blackboard directly from the https://elearning.uhv.edu/ URL. Some users may have bookmarked the https://www.uhv.edu/elearning/login.aspx web page and should instead bookmark and use the https://elearning.uhv.edu/ URL for access to the Blackboard system. Please re-visit this website for additional updates and important information.

01/24: UPDATE 01-24-2014 @ 4:30 PM – UHV Faculty and Students Continue to Experience Problems Logging into Blackboard from the UHV Website

UH Main Campus technical engineers and UHV IT specialists are still working to resolve the issue reported earlier today where students and faculty are unable to log into the Blackboard system from the http://www.uhv.edu/elearning/ and https://www.uhv.edu/elearning/login.aspx websites. All users should continue logging into the UHV Blackboard system directly using the https://elearning.uhv.edu/ URL until the final fix is in place. To make things easier for users, UHV Web Services has changed the "Log into Learn 9" link that appears on the http://www.uhv.edu/elearning/ website to it takes all users to the direct login page for the UHV Blackboard system, https://elearning.uhv.edu/.

01/16: 01-16-2014 @ 8:00 AM – Faculty Report Oracle/Java Security Exception Error When Uploading Multiple Files to Content Collection Area

UHV faculty have reported that when they attempt to upload multiple documents to the Content Collection area of their Blackboard course, they receive an Oracle/Java Security Exception Error message or dialog box and are unable to complete the upload process. The UH Main Campus has investigated and a possible fix will be implemented on or about Friday, January 24, 2014. In the meantime, faculty can use the single file upload process to upload the files to the Content Collection area. Please re-visit this website for updates and additional information.

01/10: 01-10-2014 Additional Blackboard Maintenance Scheduled from 2:00-4:00 a.m. on Sunday, January 12, 2014

Additional Blackboard maintenance has been scheduled for Sunday, January 12, 2014, from 2:00-4:00 a.m. to resolve errors and slow Grade Center response since the SP14 upgrade. The Blackboard system will be unavailable to all end users during the 2:00-4:00 a.m. maintenance window. Please re-visit this website for updates and important information.


Fall 2013-14

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October

10/13: Extended Blackboard Maintenance Scheduled from 12:00 Midnight – 6:00 a.m. for Friday, October 25, 2013

Blackboard maintenance has been extended for Friday, October, 25, 2013 and will start at 12:00 Midnight. Maintenance should be completed by 6:00 a.m. The Blackboard system will be unavailable to all end users during the 12:00 Midnight – 6:00 a.m. maintenance window on Friday, October 25, 2013. Please visit this site for updates and important information.

10/10: Blackboard Maintenance for Saturday, October 12, 2013 from 2:00-3:00 AM – Unavailable to All Users During 2:00-3:00 AM Maintenance Window

The UHV Blackboard Learn 9.1 system will be unavailable to all users early Saturday morning, October 12, 2013, from 2:00-3:00 a.m. The system will once again be available to all end users once maintenance is completed at 3:00 a.m. No additional service interruptions are expected. Please remember to visit this website for updates and any new or additional information that may be provided.

10/05: 10-08-2013 @ 8:00 AM – UPDATE – Fix Applied to Improve Performance Issue with Discussion Threads and Discussion Board Tool

The UH Main Campus has been working with Blackboard Support on the slow performance issue faculty and adjuncts reported when using the Blackboard Discussion Board tool and/or reviewing discussion threads. According to Blackboard Support, the fix applied yesterday, October 7, 2013, should resolve the slow performance problem. UHV faculty and adjuncts who discover they are still experiencing slow performance issues when reviewing discussion threads should complete the basic troubleshooting steps recommend by Blackboard Support, which include logging out of Blackboard, clearing their browser’s cache ( http://www.java.com/en/download/help/webcache.xml ), and clearing their Java cache ( http://www.java.com/en/download/help/plugin_cache.xml ). If slow performance is still occurring, UHV faculty and adjuncts should contact their Technology Specialist (formerly Support Tech) for assistance. Contact information is provided at http://www.uhv.edu/elearning/contactus.aspx.

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September

09/20: 09-20-2013 @ 8:00 AM – UPDATE – Additional Patch Installed to Improve Performance Issue with Discussion Threads and Discussion Board Tool

UHV faculty and adjuncts who have continued to see slow performance issues with the discussion board threads and posts should see improvement today after the UH Main campus installed the CP6 patch. The UH Main campus reported that this slow performance issue doesn’t affect students, and that after installing CP6 they have seen improvement with the discussion boards. Instead of taking over one minute to load, the discussions have appeared after just 20 seconds. Blackboard will release another upgrade for the Discussion Board Building Block that should resolve more issues. Please visit this website again to see if additional information or updates have been provided.

09/04: 09-04-2013 @ 8:00 AM – UHV Blackboard Users Report Performance Issues with Discussion Threads and Discussion Board Tool

UHV students and faculty have reported performance issues using the Blackboard Discussion Board tool (reviewing, creating, and responding to discussion threads). The UH Main Campus has identified the issue and applied a partial fix to the Blackboard system. They plan to install an additional fix on Friday, September 6, 2013, and users should see performance improvements with discussions in the Blackboard system. A third fix will also be applied which should improve discussion performance even more and hopefully resolve the issue completely. The issue seems to be intermittent and may not affect all users. The UH Main Campus will continue to work on resolving the issue and they hope to have improvements in place within the next few days. Please visit this website again to see if additional information or updates have been provided.