Department of Information Technology University Center, Suite 207 3007 N Ben Wilson, Victoria, Texas 77901 361.570.4390 Fax: 361.570.4869 Email: InfoTech@uhv.edu The Information Technology department provides academic and administrative computing and telecommunications resources for the University of Houston-Victoria. Information Technology also supports faculty, staff, and students with audiovisual technologies including distance learning through interactive videoconferencing. The Information Technology offices and facilities are located on the second floor of the University Center Building. Both Open Labs and all three Teaching Labs operated by Information Technology are located there. The Open and Teaching Labs utilize Dell PC's running Windows 2000, with over 120 workstations available. These machines are used for word processing, electronic spreadsheets, presentation development, database management, and other common microcomputer software applications. Current software available includes, but is not limited to Word, WordPerfect, Excel, PowerPoint, FrontPage, Access, Minitab, Oracle, Visual Studio, and SPSS/PC. Internet access is available through the lab computers using Netscape Navigator and Internet Explorer. Student e-mail accounts are automatically created for enrolled students. Printing resources for the lab systems include laser and color ink-jet printers. Scanners and writeable CDs are also available. This equipment is available to all students enrolled at UH-Victoria. During operating hours, lab assistants are on duty to provide support in the use of the hardware and software. Operational hours for these labs are posted at each site. IT Services at UH System at Sugar Land For students attending classes at the UH System at Sugar Land facility, academic computing and telecommunications services are available. There are 55 PC workstations available in the open computer lab and multimedia computer lab, and over 70 laptop computers available in the laptop lab and mobile computer lab. The open lab, multimedia lab, and laptop lab are located on the third floor of the facility and the mobile computer lab can be taken to any room in the facility. These workstations and laptops have a variety of software including, but not limited to, Word, Excel, PowerPoint, FrontPage, Access, StarOffice, SPSS, Oracle, Visual Studio, and Java. Internet access is available through the lab computers using Netscape Navigator and Microsoft Internet Explorer. Printing resources for the lab systems includes black and white laser and color laser printers and a print allowance is in effect for all student accounts. Scanners, CD-RW drives, DVD+RW drives, and Zip drives are available, along with wireless access to the network and Internet for individuals who have laptops with Wi-Fi compatible network cards. Technology available for checkout by students includes laptop computers, mice, wireless network cards, network cables, portable Zip drives, digital cameras, camcorders, and headphones. Portable media, such as floppy disks and CD-R disks, are available for purchase in the administrative office on the 1st floor. Technical personnel are available during the facility’s operating hours to provide support for the computing resources as well as assistance for connections to the wireless network. They also provide support for the campuses four videoconferencing classrooms. The technical staff is located at the Help Desk on the facility’s third floor. IT Services at UH System at Cinco Ranch Students attending classes at the UH System at Cinco Ranch facility have access to two computer labs, each containing 12 PC workstations and an instructor workstation cart. The instructor cart features a PC workstation, a document camera and a data projector. Instructors also have access to a mobile computer lab consisting of 30 laptop computers, which can be taken to any room in the building. These workstations and laptops have a variety of software including Microsoft Word, Excel, PowerPoint, Access, Visual Studio, and Java. Internet access is available through the lab computers using Netscape Navigator and Internet Explorer. There is a black and white laser printer and a scanner in each lab, and the lab PCs feature a combination of CD-RW drives, DVD-ROM drives and Zip drives. The facility also features wireless access to the network and Internet for individuals who have laptops with Wi-Fi compatible network cards. Technical personnel are available during the facility’s operating hours to provide support for the computing resources, as well as assistance with their connection to the wireless network. They also provide support for the campus’ videoconferencing services. The technical staff office is located in room 132, and technical support can be requested in the front office. Instructional Television (ITV) UH-Victoria, UH System at Sugar Land, and UH System at Cinco Ranch all provide Instructional Television (ITV) rooms to support classes offered in this medium.