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University of Houston-Victoria

Department of Technology Services

University Center, Suite 207
3007 N Ben Wilson, Victoria, Texas 77901
361-570-4390          Fax:  361-580-5569
Email: 
HelpDesk@uhv.edu

The Technology Services department provides academic and administrative computing and telecommunications resources for the University of Houston-Victoria. Technology Services also supports faculty, staff, and students with audiovisual technologies including distance learning through interactive videoconferencing.

UHV.EDU student accounts are automatically created when students apply to the university, and provide access to a variety of resources such as email, myUHV, library databases, online courses, and computer labs as well as cloud-based MS Office Web Applications and OneDrive online storage.  Internet access is available through the lab computers as well as via a wireless network for individuals who have laptops with Wi-Fi compatible network cards.

Technology Services at University of Houston-Victoria in Victoria

The Technology Services offices and facilities are located on the second floor of the University Center Building. Both Open Labs and three Teaching Labs operated by Technology Services are located there.  One ITV classroom is located on the second floor and three ITV classrooms, including one with computer workstations, are on the third floor.  Technology Services also provides Open Labs in each of the residence halls.

The Open and Teaching Labs utilize Dell PC’s running Windows Operating Systems.  All of these machines can be used for word processing, electronic spreadsheets, presentation development, database management, and other common microcomputer software applications. Current software available includes, but is not limited to: Office 2010 (Word, Excel, PowerPoint, Publisher, and Access), SPSS, Visual Studio, Matlab, and Adobe Creative Suite 5 and 6.  However, some of these applications are only on specific workstations or laptops. A software inventory is available at the lab assistant station to identify where the software is installed. Printing resources for the lab systems include black and white laser. Color-ink printing can be requested through the lab assistant desk.  A print allowance of $15 is in effect for all student accounts per semester. Scanners, CD+RW drives, DVD+RW drives, and handicap workstations are available. Wireless internet is available in all buildings for individuals who bring their own devices. This equipment is available to all students enrolled at UH-Victoria.

During operating hours, lab assistants are on duty to provide support in the use of the hardware and software. Operational hours for these labs are posted.

Additional information on technology resources, availability, and staff.

Technology Services at UHV Katy Campus

For students attending classes at the UHV Katy facility, academic computing and telecommunications services are available.  There are 124 PC workstations available in the open computer lab, virtual library lab, ITV computer lab, and 2 instructional computer labs.  The open lab, virtual library lab, ITV computer lab, and instructional labs are located on the third floor of the Katy campus.  These workstations and laptops run the Windows operating systems and have a variety of software including, but not limited to, Word, Excel, PowerPoint, Access, and Visual Studio. However, some of these applications are only on specific workstations or laptops. A software inventory is available to identify where the software is installed.

Internet access is available through the lab computers using Microsoft Internet Explorer, Chrome, and Mozilla Firefox.  Printing resources for the lab systems includes black and white laser and a print allowance of $15 is in effect for all student accounts per semester.  Scanners and DVD+RW drives are available, along with wireless access to the network and Internet for individuals who have laptops with Wi-Fi compatible network cards. 

The service desk is located in room 3-19. Operating hours are posted at the Service Desk and in the open computer lab. Katy Technology Services personnel are available during the facility’s operating hours to provide support for the computing resources as well as assistance for connections to the wireless network.  They also provide support for the campuses’ six videoconferencing rooms.  More information on technology services for students and questions can be addressed tohelpdesk@uhv.edu or 877-970-4848, Ext. 4399).

Instructional Television (ITV)

UH-Victoria and UHV Katy campus both provide Instructional Television (ITV) rooms to support classes offered in this medium.