Additional Contact Information Find answers to common problems.
First Name:
Last Name:
UHV Student ID (Username) (e.g., 0123456):
Email Address (e.g., 0123456@uhv.edu):
Daytime phone number if you would prefer to be contacted between 8am and 5pm CST. (e.g., 361-570-4848):
Can you Log on to Blackboard? Yes No
Can you see your courses in Blackboard? Yes No
This course is a(n) --- Select a school from list --- Arts and Science Business Administration Education and Human Development Nursing course.
Course (e.g., BIOL 1320):
OR
Course Title:
Section (e.g., 08123):
Instructor's Name:
The problem occurred while connected from Home Work UH-Victoria Campus UHS-Sugar Land Campus UHS-Cinco Ranch Campus Other
With an internet connection speed of Not sure Cable DSL T1 Dial up Other
Web Browser: Not sure Internet Explorer 8 Internet Explorer 7 Internet Explorer 6 Firefox 3.5 Firefox 3.0 Firefox 2.0 Safari 1.2 AOL 9.0 Other
Operating System: Not sure Windows 7 Windows Vista Windows XP Mac OS X v10.6 - Snow Leopard Mac OS X v10.5 - Leopard Mac OS X v10.4 - Tiger Other
Java: Not sure Sun JVM 1.6.x Sun JVM 1.5 Sun JVM 1.4.2_09 Sun JVM 1.4.2_07 Sun JVM 1.4.2_06 Sun JVM 1.4.1_xx No Sun JVM (Click here to see what JVM you are running.)
Date of Problem:
Time of Problem: AM PM
What Blackboard feature is the user having a problem with? Assessments (Quiz or Exam) Assignments Chat or Whiteboard Discussions Mail My Grades Attachments Other
Please explain the problem.
