Blackboard Student Help:

The 3 Easy Steps:
UHV students may complete the steps outlined below to perform a Blackboard browser check and confirm their PC, laptop, or Macintosh is compatible with the UHV Blackboard system. Review the Student's Quick-Reference Guide to Online Courses.

1. Run Browser Check and confirm installed version of Java is the latest version available from Sun Microsystems.
2. Get your MyUHV ID . Your MyUHV ID (Username) for Blackboard will not be available until the first day of class.
3. Access to Blackboard online courses will be available beginning the first day of class. Review the UHV Calendar for specific semester start dates.

The information provided below is designed to help UHV students. Click on one of the links below for specific section information available from this page (see listings below).

• Direct URL Link for Blackboard
• List of Blackboard-Compatible Internet Browsers
• UHV Blackboard Manual for Students
• Taking a Quiz Using the Respondus LockDown Browser
• UHV Student Troubleshooting Summary Document
• TurnItIn Student Help
• Student Access to Documents on Old WebCT System

Direct URL Link for Blackboard:
Please write down this URL to the Blackboard server; you may need to use this address in the event that the UHV website is unavailable. https://learn.uh.edu

List of Blackboard-Compatible Internet Browsers:
Click here for a list of compatible internet browsers for the Blackboard system.

To download Java from the Blackboard website, click here, scroll down on the Blackboard page to the Solutions to Common Browser Problems section, and select the Sun website hyperlink option.

Additional student resources are available from the listing below:

UHV Blackboard Manual for Students:
Please review the UHV Blackboard Manual for Students developed by the UHV Learning Technologies and Design Department.

Taking a Quiz Using the Respondus LockDown Browser:
Please review the Taking a Quiz Using the Respondus LockDown Browser document developed by the UHV Learning Technologies and Design Department.

UHV Student Troubleshooting Summary Document:
A majority of the Blackboard issues experienced by users can be resolved by following the step-by-step procedures outlined in the Troubleshooting Summary document. Please follow the steps outlined in this document to resolve your Blackboard issues. If you still experience Blackboard issues after completing all of the steps in the UHV Students Troubleshooting Summary document, please contact your UHV Blackboard Online Support Technician (see the UHV Blackboard Contact Us page).

TurnItIn Student Help:
UHV students taking online courses which require them to submit TurnItIn assignments can obtain training and step-by-step instructions from the TurnItIn Student Integration Manual. Additional information is also available from the main TurnItIn training website at the following link:

TurnItIn Main Training Home Page

Student Access to Documents on Old WebCT System:
UHV students needing access to documents in the previous WebCT Vista 3 system can access these documents by logging into the old WebCT Vista 3 system at: https://scholar.uh.edu/webct/. All documents should be available from the student's My Files () area. E-mails and discussion posts are not available. If a student can't remember their password or needs their password reset, they can contact their school's Online Support Technician for assistance. Students should download all important documents as soon as possible as the old WebCT Vista 3 system will be retired soon and access will no longer be available. Only online courses that are part of an official grade appeal will be restored; otherwise, all documents should be available from the student's My Files () area.

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