User Information

First Name^*:  

Last Name^*:  

MyUHV ID (Username) (e.g., 1234567):  

E-mail Address ^* (e.g., 0123456@uhv.edu):  

Confirm E-Mail Address ^*:    

Daytime phone number if you would prefer to be contacted between 8am and 5pm CST.
(e.g., 361-570-4848):  

Course Information

Can you Log on to Blackboard ^*:   YES NO

Can you see your courses in Blackboard ^*:   YES NO

This course is a(an) ^*   Arts and Science Business Administration Education Nursing course.

Course (e.g., BIO 1320):  
or
Course Title:  

Section (e.g., 08123):  

Instructor's Last Name ^*:  

Computer Information

The problem occurred while connected from   Not Sure HOME WORK UH-Victoria Campus UHS-Sugar Land Campus UHS-Cinco Ranch Campus Other
with an Internet Connection Speed of   Not Sure T1 DSL Cable Dial Up Other

Web Browser: Not Sure Internet Explorer (IE) Netscape Firefox 1.0 IE 7.0 IE 6.0 IE 5.5 SP2 IE 5.1 (OS 10.1) IE 5.2 (OS 10.2) Netscape 7.0 Netscape 7.1 Netscape 7.2 Mozilla 1.5 Mozilla 1.6 Mozilla 1.7 Mozilla 2.0 Safari 1.2 AOL 9.0 AOL (OS X) Other

Operating System: Not Sure Windows Vista WinXP SP2 WinXP SP1 Win2000 WinME Win98 Mac OS 10.3 Mac OS 10.2 Mac OS 10.1 Other

Sun Java: Not Sure Sun JVM 1.6 Sun JVM 1.5 Sun JVM 1.4.2_09 Sun JVM 1.4.2_07 Sun JVM 1.4.2_06 Sun JVM 1.4.1_xx Sun JVM 1.4.0_xx No Sun JVM Other (Go to the Blackboard Login Screen and click on "Check Browser." Scroll all the way to the bottom to the "Java Check" and the version will be listed there.)

Problem Description

Date of Problem:  

Time of Problem:  

What Blackboard feature is the user having a problem with? ^* Assessments (Quiz or Exam) Assignments Chat or Whiteboard Discussions Mail My Grades Attachments Other

Please explain the Problem ^* (no more than 255 characters):  

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