Information Technology
Faculty Services
Frequently Asked Questions
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How do I contact the HelpDesk?
I am a UHV employee working in an off campus office. How do I get support at my location?
How do I request a computer or a computer upgrade?
How do I get network access? (email, Admin, PeopleSoft, etc...)
What software programs are installed on my computer?
How do I request software that is not on the UHV Information Technology Supported Software Guide?
How can I "map a drive"?
How do I find out what server my account is on (i.e. which I should map to)?
What is a domain name and what is our domain name?
What should I do if my computer freezes up?...is sluggish?..responds erratically?
I received an email that is known to contain a virus. Is my computer now infected? If so, what should I do?
What is Spyware and why is it dangerous?
What is the Password Criteria when changing my password?
Can I change my password before the 120 days are up?
Can I get to my "m" drive from home?
How do I access my email from home?
How can I protect myself against computer viruses?
What certifications do I need to work in I.T.?
What inspires someone to get a job at I.T.?
I'm having trouble using Microsoft Outlook, are there any tutorials available?
What do I do if I get locked out of my account?
How can I tell when the network is down?
Why won't my printer print?
If I unplug my phone and plug it into another outlet, will it work?
There's a call that was placed that's listed on my long distance report, how do I get information regarding that number? (who's number it is )
How do I send an international fax?
Whenever I make a phone call to a certain place I hear static, is my phone broken?
I'm looking for a specific software, what lab is it in?
How do I reserve labs, itv rooms, etc.?
We need a new web design, who do we contact?
I don't know how to use FrontPage, what tutorials and other resources are available to help me?
I want to make small changes to my website, what are the guidelines when updating my website?
If I build my website in DreamWeaver can it still be used?
We're a new student organization and we don't have a site, who should we contact?
We're a student organization in a new semester and we have updates, what do we do?
Crossroads Astronomy Club - 5/21/2012
Exploring All Things Franchise - 5/22/2012
Starting Your Own Business - 5/23/2012
Open House - 5/23/2012
City Golf Tournament Dinner and Reception - 5/26/2012
Student Worker Training - 5/29/2012
Registration Closes 6:00 PM for Summer Regular & 5W1 - 5/30/2012
UHV sophomore served as voice of the students at Jaguar Hall - 05/21/2012
UHV business undergraduates participate in conference, hear from gas company manager - 05/17/2012
UHV student wins Salute to Nurses scholarship - 05/17/2012
School of Nursing launches Friends of Nursing with $1,000 donation - 05/17/2012
SBDC seminar to explore benefits of franchise ownership - 05/17/2012
