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Email Help
    Domain\user name: uhv\your username
    Password: your password

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Forms

Smart Phone Support

Phone Services
   Telecom Procedure
   Telephone Request
   Fax Request

   UHV Phone List
      by name or by department
   Accessing phone mail from off-campus
   How to make an international call or fax

   Quick Reference Guides:
   Optiset E Standard
   Optiset E Entry Basic

   ShoreTel® Quick Reference Guides:
   ShoreTel® Communicator Quick Reference Guide
   ShoreTel® Voice Mail Quick Reference
   ShoreTel® 230/230g IP Phone Quick Reference

   Accessing phone mail from off-campus
   How to make an international call or fax

ShoreTel® User Manuals:
   ShoreTel® 230 Phone User Guide
   ShoreTel® Call Manager Manual
   ShoreTel® Communicator for Mac Help

Reference Guides:
   Quick Reference Guide - Optiset E Standard, Advance, and Advance Plus
   Quick Reference Guide - Optiset E Entry and Basic for Hicom 300 E CS

Help Desk
   About Help Desk
   Office Support
   MS Outlook Out of Office Assistant
   Replacement Cycle

Supported Technology
   Computer
   Printers
   Scanners
   Software
   Virus Protection

Recommended Practices

File Back Up Procedures

Account Information
Acceptable Use Policy
Password Guidelines
Forgot Your Password?
Faculty Accounts
    For accessing email,
    campus network and
    library databases
Laserfiche Access
    For online documents and
    student record database
Blacboard Accounts
    For accessing On-line courses