Business Continuity Plan

Telecommunications Recovery Team
Team Leader: Telecommunications Specialist
Alternate: Academic Computing Services Manager

• The Telecommunications Recovery Team will be responsible for restoring critical telecommunications at the affected location and the alternate site (if activated), as outlined in this plan.
• Begin deployment of pre-planned telecommunications strategies for the emergencies.
• Maintain adequate inventory of equipment and supplies, including backup cellular phones, common cabling, spare phone desk sets, etc, to sustain minimal critical operations for up to 30 days.
• Through coordination with Purchasing, immediately begin contacting pre-selected telecommunications vendors to obtain on site support for damage assessment and restoration of services.
• Coordinate damage assessment activities with Facilities Services and the Safety & Risk Manager to evaluate the extent of damage to data and voice telecommunications.
• Develop an estimated time frame for restoration of normal services and update ERT at least twice daily, on status progress.
• Coordinate all voice and data communication recovery support activities for local and long distance services.
• Review affected Departmental Risk Analysis Profiles to determine minimal critical telecommunication needs.
• If alternate operational site(s) used, set up voice and data communications as a top priority for those sites.

Back to Business Continuity Plan Index