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FY2008-2009 Business
Continuity Plan
Telecommunications Recovery Team
Team Leader: Telecommunications Specialist
Alternate: Academic Computing Services Manager
- The Telecommunications Recovery Team will be responsible for restoring
critical telecommunications at the affected location and the alternate site (if
activated), as outlined in this plan
- Begin deployment of pre-planned telecommunications strategies for the
emergencies
- Maintain adequate inventory of equipment and supplies, including backup
cellular phones, common cabling, spare phone desk sets, etc, to sustain minimal
critical operations for up to 30 days
- Through coordination with Purchasing, immediately begin contacting
pre-selected telecommunications vendors to obtain on site support for damage
assessment and restoration of services
- Coordinate damage assessment activities with Facilities Services and the
Safety & Risk Manager to evaluate the extent of damage to data and voice
telecommunications
- Develop an estimated time frame for restoration of normal services and update
ERT at least twice daily, on status progress
- Coordinate all voice and data communication recovery support activities for
local and long distance services
- Review affected Departmental Risk Analysis Profiles to determine minimal
critical telecommunication needs
- If alternate operational site(s) used, set up voice and data communications as
a top priority for those sites
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