Business Services Department

 

 

 

 

FY2008-2009 Business Continuity Plan


 

Information Technology Recovery Team
Team Leader:   Network Administrator (NA)
Alternate:         Systems Network Administrator (SNA)
                       User Services Administrator (USA)
                       Senior I.T. Assistant (SA)
                       Web Services Manager

    • Primary focus is the restoration of Information Technology hardware, software, system services and security measures (NA, SNA, USA)

    • From pre-event planning, be familiar with department Risk Analysis Profiles and minimal Information Technology needs (equipment and software) and employ strategies to restore minimal critical support services (NA, SNA, USA)

    • To the extent possible, restore access to LAN and WAN computing environments (NA, SNA, USA)

    • Through coordination with Business Services, use appropriate emergency procedures for the purchase of emergency goods and services (SA)

    • Establish an estimated time frame for restoration of affected systems to normal status (NA, SNA, USA)

    • Coordinate through ERT for distribution priorities of computers and software (NA, USA, SA)

    • Coordinate the cabling and configuring of the acquired computer equipment and the removal of salvageable Information Technology equipment (NA, USA, SA)

    • Reload only minimal operational critical software on personal computers as defined by the affected department’s Risk Analysis Profile (NA, SNA, USA)

    • Develop a strategy for the restoration of destroyed/damaged electronic records (NA, SNA, USA)

    • Maintaining communication regarding WebCT (online courses) with Academic Deans and Provost & Vice President for Academic Affairs, UH WebCT administrators, Online Support Technicians and UHV Information Technology department

    • Sending web updates regarding WebCT to Webmaster if the web is available

    • Posting updates to myWebCT Campus Announcements, assuming WebCT availability

    • Posting updates to myWebCT Campus Announcements, assuming WebCT availability
      

    Back to Business Continuity Plan Index

 


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