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FY2008-2009 Business
Continuity Plan
Academic Center Recovery Team
Team
Leader: Manager of
Academic Center and Career Services
Alternate: Academic Center Coordinator
Alternate: Testing Coordinator
Recovery goals: Restore, coordinate, and deliver tutoring and testing academic
services to students and faculty.
·
Maintain communication with ERT and administration.
·
Evaluate operational damage to department and report to ERT.
·
Communicate with faculty and students about tutoring and testing availability
via the Academic Center Web site, telephone, and email.
·
Ensure
tutoring staff are available and kept updated.
·
Coordinate tutoring services online, including provision of services and
tracking of sessions (on database or on paper logs).
·
Contact National Evaluation Services about TExES administration should the
emergency interfere with regular administration of exam.
·
Coordinate with Information Technology to acquire computers for testing (3 with
network access) and tutoring (2 with Internet and network access) and a network
printer.
·
Restore onsite testing in Victoria.
·
Maintain computer and/or paper logs for testing sessions.
·
Contact Director of Marketing to provide press releases to media about
cancellations of state-mandated exams (TExES and Quick THEA).
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