Business Continuity Plan

Academic Center Recovery Team
Team Leader: Academic and Career Services Director
Alternate: Academic Center Coordinator

Recovery goals: Restore, coordinate, and deliver tutoring and testing academic services to students and faculty.

• Maintain communication with ERT and administration.
• Evaluate operational damage to department and report to ERT.
• Communicate with faculty and students about tutoring and testing availability via the Academic Center Web site, telephone, and email.
• Ensure tutoring staff are available and kept updated.
• Coordinate tutoring services online, including provision of services and tracking of sessions (on database or on paper logs).
• Contact Educational Testing Services about TExES administration or Subject GRE should the emergency interfere with regular administration of exam.
• Coordinate with Information Technology to acquire computers for testing (3 with network access) and tutoring (2 with Internet and network access) and a network printer.
• Restore onsite testing in Victoria.
• Maintain computer and/or paper logs for testing sessions.
• Contact Director of Marketing to provide press releases to media about cancellations of state-mandated exams (TExES, Quick THEA and Subject GRE) and about availability of testing on Sugar Land and Victoria campuses.

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